ip removal from Symantec blacklist

I need a solution

Dear Sirs,

Our company is currently unable to send any emails to hotmail or outlook. We do not send spam or mass emails.

Please note we have two Internets in case of bad service on either one, our IP’s are:

2.99.53.134
86.13.11.79

Both of these IP’s are currently blocked.

We are virus free, we do not send spam.

Please can you solve this asap as we are unable to operate with our email blocked.

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GSS 3.2 Agent Install – Manually

I need a solution

I need to install the agent manually as we have yet to join to the network. I wanted to know if this can be down as I only see the remote agent via the console and was not sure “C:Program Files (x86)AltiriseXpressDeployment ServerAgents” is where it install it from and which one to choose as there are three. AClient, ADLAgent and CEAgent. Thanks for any help you can give.

Kuroo

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SDLP 14.5 to 15.5MP1 AD groups no longer work

I need a solution

In 14.5 I have a “Sender/User based on a Directory Server Group” policy that blocks data to USB. I am testing the same policy in 15.5MP1 and apparently the “Sender/User based on a Directory Server Group” no longer works the same.

I have tested and the only way to get it to work is to add a user with domainaccount name. If I take everything out then it works fine.

What changed? Why is 15.5MP1 not able to read the AD group information and/or pick up the account information correctly?

I was getting ready to test some more but came here to post as I am now stuck in the “The policy is being edited by another user” loop even though no one else on the server.

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31002 – Unable to access Linux partition 3

I need a solution

This is a weird one. If I install windows 10 on a laptop and immediately attempt to image it using ghost64.exe version 12.0.0.10514 I can create an image without issue.

However, if I do the same thing but I also let the computer get all of its windows updates, ghost will fail. It appears that Microsoft is pushing out an update that is causing Ghost to fail. The error is Application Error 31002 – Unable to access Linux partition 3.

This is very recent like within the last two weeks or so. Anyone else seeing this? Any fix from symantec yet?

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Malware Newfile.club not Getting Detected???!

I need a solution

I have a user who started getting ads in their Windows 10 notifications. The ad notifications have a “0.newfile.club” on them. 

I scanned with Symnatec, and then scanned with Malwarebytes and neither said anything was wrong. 

After a reboot the browser history in Chrome was gone. Chrome also asked if the user wanted to browse as a guest, which it never has done before. 

Has anyone else seen this and were you able to remove via Symantec?

I did some Google’ing and it looks like other have had this problem recently. 

https://malwaretips.com/blogs/remove-newfile-club/

https://www.reddit.com/r/computerviruses/comments/…

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BCIS license question

I need a solution

Could you please confirm BCIS license can use to multple appliance.

I have 2 ASG Proxy ,one device BCIS license is expired another one still active .

Can i use active license to use another device, I belive BCIS username mapped with serial number and we can’t use same username on both device.

Or we have any option to use ?

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Symantec endpoint protection cloud tray notification disabling

I need a solution

Hi,

I am using Symantec ENdpoint protection cloud for 44 users in webportal. My users sometimes when they browse less secure website keeps recieving the tray notification. the only option avaiable to click on show details which doesnot have any disable option. i feel this product is useless in every manner which doesnot bother of users. It keeps popping up and irritates the user. Kindly tell me how to disable this pop ups.

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