Using Assets with 8.1 without Asset Mgt. Suite

I do not need a solution (just sharing information)

I am using 8.1 ru7 right now in my test environment. I do not have asset management purchased or added as a trial. I see under Manage there is an area for Assets. In there I see: Contract Mgt./Manage Configuration Items/Organizational Types/Serice and asset reports. Does 8.1 now include the ability to track assets with users in our enterprise and their hardware equipment? I am still running 7.6 HF7 and without asset mgt suite (again) there is no asset area under manage. If 8.1 does offer some entry level asset mgt. without having the suite could someone please expand on everything it has to offer?

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Can an integrity check be made completely invisible to the user?

I need a solution

I setup a host integrity check with notifications turned off, but machines that failed the check still have a SEP icon indicator and a warning message “Your computer failed its security compliance check.  Please see the Client Managemnet Security log for more information.”

Can an integrity policy be configured to provide no end-user visibility at all?

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Recovery keys from a hard drive that won’t boot

I need a solution

I need assistance. This is my first exposure to Symantec Encryption Desktop. My client has a laptop that can no longer boot to the Windows 7 OS due to physical damage and corruption on the hard drive. Numerous attempts were made to repair the Windows 7 OS, but they all failed. I am able to remove the hard drive from the laptop and insert it into a external USB dock connected to another computer. I am also able to see and access the uncorrupted files and data on this hard drive.

My client is asking if it is possible to retrieve the encryption keys stored this hard drive. My client has older documents that were encrypted using this laptop that she can no longer decrypt. According to online lresources, if I had been able to boot into the operating system, then I could export and import the keys. Is it possible to retrieve the keys from this unbootable hard drive and import these key into another copy of Symantec Encryption Desktop? 

Symantec Encryption Desktop 10.3.2 is the version installed on this hard drive.

Thank you,

Will Z.. 

.   

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Symantec Endpoint Protection Remote Console on Server 2016

I need a solution

Hi,

I got an issue with the ‘Symantec Endpoint Protection Remote Console’ on a Server 2016 RDS server where we publish all our admin tools.

During the installation I got the error below, but everybody that uses the application gets this error aswell on launch the first time in the session.

Logging out and logging back in again produces the error again and again.

Shortcut error

Anybody knows a solution for this?

We are using latest Windows patches and using the java version provided with SEPM.

Thanks in advance!

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