Google Ads

I need a solution

I would like to check on the work around for page advertised by google analytical or other advertise vendor before reaching the actual landing page.

FYI, currently we block ads from our proxy, but some search result will return page which consist the ads header before reaching the actual page. In this case, the page will be blocked totally

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Can i deployment SSL intercept with single CPU

I need a solution

Hi all.

I want to ask, can my Proxy SG with single CPU doing the SSL intercept ?

I try find the document requirement for SSL intercept but i can not find the article.

Our Proxy SG type is SG S200-20. 

Because i have an experience with Proxy SG with single CPU and the CPU is full 100%.

When i check utilization for CPU, there are SSL and Cryptography proccess which consumes more than 45% of CPU resources.

Best Regards

Indra Pramono

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email bounce back 533 error even we do not use messagelab at all

I need a solution

Our postfix in ubuntu server sends emails to our own abc.com domain. We do not use any symantec messagelab service at all. the DNS used is google 8.8.8.8

For the past few days, we have some bounceback from messagelab saying we try to use their server to relay.

I wonder how this could happen. Any help is appreciated. I could give actual domain if private message is allowed to symantec staff. 

Feb 20 14:19:26 XXXXX postfix/smtp[9690]: 7B87F20172: to=<steve@abc.com>,

relay=cluster3.eu.messagelabs.com[85.158.142.99]:25, conn_use=2, delay=215, delays=0/212/1.3/1.2, dsn=5.0.0, status=bounced (host cluster3.eu.messagelabs.com[85.158.142.99] said: 553-you are trying to use me [server-18.tower-224.messagelab 553-s.com] as a relay, but I have not been configured to 553-let you [YYY.YYY.YYY.YYY, XXXXX.com] do this. 553-Please visit www.symanteccloud.com/troubleshooting for 553-more details about this error message and instructions 553 to resolve this issue. (#5.7.1) (in reply to RCPT TO command))Feb 20 14:19:26 XXXXX postfix/smtp[9690]: 7B87F20172: to=<steve@abc.com>, relay=cluster3.eu.messagelabs.com[85.158.142.99]:25, conn_use=2, delay=215, delays=0/212/1.3/1.2, dsn=5.0.0, status=bounced (host cluster3.eu.messagelabs.com[85.158.142.99] said: 553-you are trying to use me [server-18.tower-224.messagelab 553-s.com] as a relay, but I have not been configured to 553-let you [YYY.YYY.YYY.YYY, XXXXX.com] do this. 553-Please visit www.symanteccloud.com/troubleshooting for 553-more details about this error message and instructions 553 to resolve this issue. (#5.7.1) (in reply to RCPT TO command))

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SEP 15 – file hash calculated incorrectly

I need a solution

Just started to test SEP 15, and installed it on my test machine using the default policy.

It identified a file, NTOSKRNL.EXE, with the following filehash:

5379732000000000000000000000000000000000000000000000000000000000

This hash is not correct, as using the powershell get-filehash command provides this instead:

C732B1DD3480285B6666641BC417A0C897884331229F47B055B79A9E42DF4282

Which is a known file on VT.  Any idea why Symantec’s hash calculation would be incorrect?  Or what I should do next?

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1550755857

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SEP will not push install to Win 10 boxes

I need a solution

My SEPM server is running on a Windows Server 2012 R2 box.  I’m trying to do a push install to some new Windows 10 laptops that I have.  I go through the wizard, it finds the laptop on the network, I put in the credentials and it shows the push completed and was successful.  However, when I go to that machine symantec is not installed on that machine at all, doesn’t show up in add/remove programs, doesn’t show up in C:Program Files (x86)Symantec, etc.  Domain firewall is disabled, etc.  I’ve tried building a package with comm settings in SEPM and manually installing it on the client.  When I do that the client installs, but under Troubleshooting > Server connection status it says:

Status:  Not connected

Error:  Http error 500

It does show that it attempted to connect to the SEPM server so it clearly knows who the SEPM server is, but shows it was never successful.  Any ideas at all?  SEPM server is running 14.1 and trying to push out install pack 14.1.  Again, this only happens on Windows 10 machines.  All other Win 7 and 8 boxes work just fine.

Thanks in advance

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VIP Access multi machine

I need a solution

Hello,

We are taking on a new customer and I am trying to find out some info. The customer wants to use VIP and we are wondering iof it is possible to have more than 1 ID link to a machine? Basically we have users that share machines and we want to know if using VIP can each multiply users share desktops with different ID’s.

Thanks,

-Pat

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