E-Mail Error Dialog

I need a solution

I get this message when sending E-Mail for one of my two accounts, the other works fine.

Symantec Email Proxy

email send failed because the connection to your email client was interrupted

1003.8

I am using Outlook.

This started happening a few days ago, I have made no recent changes to my Protection or Outlook settings.

I can find no mention of this dialog in the endpoint help any ideas how to fix it.? 

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Virus Definitions Out of Date

I need a solution

Over the past 2 weeks or so I’ve been getting warnings on the online management page that several of our computers (both Windows 7 and Windows 10) have out of date virus definitions. This is not the case. For one thing, the ‘virus definition update request’ has never once worked for me, so I have to go each computer and manually update when I get this message. Even after I do that, and run Windows udpates, and restart the computer several times, and give it plenty of time to send data, the manager still says that the definitions are out of date. So far the only solution I’ve found is to uninstall SEP and reinstall it. Please tell me there is another way to get this to stop happening.

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Virtualize SMP Server

I need a solution

I’m considering virtualizing my SMP server that has 2 CPUs with 12 cores each to a VMware infrastructure.  VCenter Converter will set the cores to 24 like the physical box but for those who’ve gone through this P2V, did you decrease, say, the cores per processor so as not to utilize too much of the resources on the ESXi host?  I know memory tends to have more of an impact on an ESX host where my physical box has 24 gigs which the host can handle.

Anyhow, I’m more concerned about CPU usage on the host should I leave the cores as-is or the performance impact it’ll have on the VM by reducing the total number of cores.  I don’t believe we have a VM with 24 cores in our VMware environment so not sure if leaving it at “24” is reasonable.  Also, thought the more cores you specify in a VM could have a negative impact as the ESX host needs to wait to grab ALL of the CPU resources from the host when needed.  Just not sure what to set the number of CPUs and cores to in Converter which makes sense.

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Le service Symantec Endpoint Protection s’arrête tout seul

I need a solution

Bonjour

J’ai plusieurs serveurs en Windows Server 2016 sur lequel sont installés Symantec Endpoint Protection 14.

Depuis une semaine, sur ces serveurs le service s’arrête tout seul. je suis obligée d’aller dans la liste des services pour les relancer.

Quand les services s’arrêtent cela me pose des problèmes dans Outlook.

Est-ce que quelqu’un est dans la même situation que moi ?

Y-a-t-il une solution ?

Merci

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Unable to configure HEC endpoint

I need a solution

I am attempting to configure events to be sent to Splunk via HEC in Symantec ATP by using these instructions: 

https://help.symantec.com/cs/ATP_3.2/ATP/v11845490…

However if I use the URL http-input-<cloud_stack_name>.splunkcloud.com no events are received and if I attempt to configure the hostname by appending /services/collector/event to http-input-<cloud_stack_name>.splunkcloud.com the app confuguration page does not permit the following to be added /services/collector/event

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REST API call – PATCH /sepm/api/v1/computers

I need a solution

Hi all, 

Goal: Move a client to a different group

There is a need to provide body to a REST API call and it is an array. So I provide this

[{“computerName”:”JCK74632″,
    “group”:
    {“id”: “B487A600A4B106944995683FC3321A4”,
    “name”: “Scanned by Owner”}}]

However, I received this error:

{“errorCode”:”400″,”appErrorCode”:””,”errorMessage”:”Duplicate hardware keys found: [null,                                 ].”}

Is anyone have any idea how to resolve this issue? For your information, this is an integration with ServiceNow. From what I check, this pc is in a “Default Group”, do I need to delete the pc in that group only I can move to new group “Scanned by Owner”

Any idea will be helpful, Thanks in advance. 

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