PC Age report graph

I need a solution

Hello everyone,

I’ve been trying to create a report to group those PCs that  are of certain age, but I haven’t been able to do so. 

I was following these instructions: https://www.symantec.com/connect/forums/age-computer-and-form-factor-report but the filter expressions tab, doesn’t let me put the same information. I just want to do a count of the PCs that are of certain age.

I’ve also cloned the “Age by BIOS date” report and still can’t modify successfully nor get the report view I need (a graph).

I’ve tried to create a new report and modify an existing one and whenever I do a modification, it’ll show this error:

An unexpected SQL error occurred when retrieving the schema from the RawSqlDataSource

Any ideas? Thank you!

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SEP 14.2 RU1 Scheduled LiveUpdate not running

I need a solution

Environment:  SEP 14.2 RU1, UNMANAGED CLIENT, Windows 7 Professional 64-bit

Issue:   Scheduled LiveUpdate not running at configured interval of every 1 hour after reboot

We have an unmanaged client running SEP 14.2 RU1.   LiveUpdate is configured to automatically run every 1 hour.  We can log on to the client, invoke the client’s UI and manually run LiveUpdate from the client’s Status screen.   LiveUpdate completes normally and the clients defs are updated.   We can see in the client’s System Logs where 1 hour after the manual LiveUpdate is run a message – “Scheduled LiveUpdate switched to configured interval”.   LiveUpdate runs immediately after this message is issued and at 1 hour intervals after that.  If we shut the client down (like for a weekend) and reboot later, the scheduled hourly update doesn’t run until we logon to the client and invoke LiveUpdate manually.  This is an unmanaged client.  It never connects to the SEPM.

Any ideas?  Does anyone know if this is a defect in SEP 14.2 RU1?  Is there a SEP 14.2 RU1 update out there?

Thanks,

Wally

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SEE migration

I need a solution

I am in the process of installing SEE on a new server (Server 2019) and was just wondering what would be the preferred path. Should I just connect to the existing database and gradually move clients over as they’re upgraded? Is it ok to do this since there will be two management servers connected to the same database? Or should I just create a new database and go from there? The latter however will lacking be lacking historical data which i would rather avoid. Thanks for your time. 

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Autorun.inf are blocked when copying to network drives

I need a solution

I have Application & Device control policy enforced to block autorun.inf.

People in software packaging team package new software to a folder so that can be deployed via SCCM.

But the package folder created also consists a autorun.inf file created as part of packaging.

The autorun.inf file is getting blocked when user tries to copy package folder to network share

I did not make any policy changes to ‘block autorun.inf’  ADC rules,

As part of their daily operation, a set of users creates packages with autorun.inf file and has to copy/move it from their PC to a network share.

Hence, can someone pls suggest how I can allow a successfull copy of autorun.inf file without ADC policy blocking it, only from a set of laptops, Thanks

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The client machine installs the wrong time and the time when the symatec scan virus is reported wrongly when the virus was detected

I do not need a solution (just sharing information)

The client machine installs the wrong time and the time when the symatec scan virus is reported wrongly when the virus was detected. It should be symatec end point manager to announce the presence of a virus even if there are no more viruses
The client has set the date to 2020 so if I want to not show the virus notification I will have to wait until 2020

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Hiden Tag in Mail Subject

I need a solution

Hi,

I have configuration Classifications with 2 Level: Internal and Confidential. 

When I sent a new mail by Outlook and choose Level. ICT Agent auto-add line [RW: Comany-Internal] to mail subject.

How can I hide it but not disable Outlook license in Admin console of ICT?

Thank in advance.

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Daily Report

I need a solution

Hi,

I am writing script to check the state, CPU,Memory Utilization,Disk Utilization, Alert of Enforce Server, Endpoint Server and Network Prevention for Web. I tried to select information in Oracle Database but I only find information about state (Endpoint and ICAP) in table ENDPOINTCHANNEL and ICAPCHANNEL. I can’t find more information. 

Do you know table_name where these informaton is stored ?

Thank you

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