Show Tech Support on a Proxy SG

I do not need a solution (just sharing information)

Hi;

Is there a command similar to “show tech support” on proxy SG. Something that will put the sys.info, event log, memory core in one file to be used by Symantec Technical Support?

Kindly

Wasfi

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June 6th update causing issues with Office 2013 running on Windows 7

I need a solution

Hi Guys,

I have had 2 different customers running symantec endpoint protect who have rebooted after installing the latest release and they receive the foloowing message when opening any Office 2013 apps.

” The operating system is not presently configured to run this application.”

I have ran a repair on Office tried starting in safe mode etc and still had the problem.

I removed Symantec Endpoint (which resolved the issue) and then re-installed (and the issue returned).

As a work-around I have uninstalled Symantec on the 2 machines experiencing this issue and installed Microsoft Security Essentials as a work-a-round until this issue is resolved.

Couls the kind People at Symantec please advise when you resolve the issue with the latest update so I can re-install back on the 2 machines. 

Many Thanks

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Related:

How does the Security Analytics solution play back traffic

I do not need a solution (just sharing information)

How does the Security Analytics solution play back previously recorded traffic. I mean if an attack takes place, then a security company puts some measures to prevent any future re-occurance of this attack. How do I play back the attack traffic recorded by the securty analytics appliance.

Do I need an intermidietry host to launch the attack through.

Kindly

Wasfi

0

Related:

12.1.6 MP8 Install failure: “A digitally signed driver is required”

I need a solution

I’m attempting to install MP8 on a Win10 (anniversary update) machine, and I’m getting the following two pop ups:

SEP Install Error.JPG

Sadly, the install will not complete, and keeps asking for a reboot (yellow excalmation on the shield). I checked the install log, and no “Return value 3”.

Seems like this a Microsoft issue, so I temporarily disabled the requirement for driver signing…no change.

Did I miss a memo somewhere?

Thanks,

-Mike

0

Related:

Sylink file

I need a solution

Hi,

Situation is there are communication problem on sub OU example on Workstations.

What we will do is to export the sylink on Workstations OU.

Question on exporting Sylink can we do it on Admins or even the parent OU which is the A(cover with whitebox)?

Does it affect the policies (blocking of USB/GUPs setup/etc) if we will do it on Parent OU rather than specific OU?

0

1496694900

Related:

Upgrading SEPM 12.1 to 14

I need a solution

Hi everyone,

Somebody can help me please?, currently i have SEPM 12.1 RU6 MP7 but i want to upgrade to version 14, but i wondering if there is not some problem because I have some clients with version 11.x

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Related:

SEP Master Service Failed

I need a solution

Irritated in Salt Lake writes:

SEP Version 14 MP1

SEP master service fails

We’re trying to set up a fix. We have disabled tamper protection and are running the following CMD

taskkill /IM ccSvcHst.exe /FI “USERNAME eq SYSTEM” /F
sc start SepMasterService

Running the cmd appears to fix the issue. However, testing has been some what of a problem b/c it happens so infrequently (frequence x> 1 week), but it still is a big issue b/c when it fails it is a show stopper. Most end users have to reboot. And Support takes about an hour to show up. 

It would be a huge help if someone knows of a way to ensure the master service fails. So, that I can test different methods of automated deployment of the above script. Right now I’m using a scheduled task that looks for the event ID, but again I’m not sure if it is working properly b/c I can’t test unless the end user sits around and waits for me to get there.

Thanks, for your help. 

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