Optimization of VDA is by default included on VDA upgrade


VDA optimization is by default included on VDA upgrades. Users will not be able to uncheck the optimization options on VDA upgrade wizard. Refer CTX125874 to understand the Specific Optimizations Performed by the Virtual Delivery Agent 7.x Installer​.

VDA Upgrade wizard does not list the option Features on which we can select/deselect ‘Optimize performance’. It skips everything before and starts with Firewall tab in the Wizard.

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As part of the optimization, the Maximum Event Log size on the VM will be reduced to 1.028MB (1028KB) from the default size.

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Solution:

Those who have set additional size for event logs and need these logs on the server for future investigations should back up event logs on the VM before starting the VDA upgrade on it. Since optimization of performance is forcibly applied irrespective of the user’s intention, user data such as event logs disappear by the amount reduced by optimization.

Note: For example, If a user set their maximum size of the event logs to 1 GB, then after the VDA upgrade it will change to 1028 MB. Because of this, the event log data of about 999 MB is lost. There is no means to restore the logs of the differential capacity which will disappear due to the reduction of the event log file size, unless there is a backup. Hence it is recommended to take a backup of the logs before upgrading VDA.

You can resize the Event log file size to the desired value manually after the upgrade and restore the backed up logs. (https://technet.microsoft.com/en-us/library/cc748849(v=ws.11).aspx)

Workaround:

There is a command line switch that controls this option so that you can avoid the optimizations in an upgrade scenario, which is to do command line upgrade using “XenDesktopVdaSetup.exe /quiet /components vda”, with expected behavior that TargetOSOptimizer.exe will not being called by installer and the maximum event log size does not get reduced.

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Can a Citrix Hardware Device run on a Single Power Source.

Please, refer to the below mentioned article for more reference,

“https://docs.citrix.com/en-us/netscaler/11-1/netscaler-hardware-installation/field-replaceable-units.html”

“”Power Supply For appliances containing two power supplies, the second power supply acts as a backup””

“”Replacing an AC Power Supply Citrix NetScaler MPX platforms can accommodate two power supplies, except the MPX 22040/22060/22080/22100/22120 and MPX 24100/24150 platforms which can accommodate four power supplies. All NetScaler appliances function properly with a single power supply, except the MPX 22040/22060/22080/22100/22120 and MPX 24100/24150 platforms which need two power supplies for proper operation. The other power supplies serves as a backup. All power supplies must be of the same type (AC or DC).””

“”Replacing a DC Power Supply Citrix NetScaler MPX platforms can accommodate two power supplies, except the MPX 22040/22060/22080/22100/22120 and MPX 24100/24150 platforms which can accommodate four power supplies. All NetScaler appliances function properly with a single power supply, except the MPX 22040/22060/22080/22100/22120 and MPX 24100/24150 platforms which need two power supplies for proper operation. The other power supplies serves as a backup. All power supplies must be of the same type (AC or DC).””

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How to configure RADIUS authentication on NetScaler SD-WAN

1. Login to the NetScaler SD-WAN

2. Navigate to the following path:

Configuration –> Appliance Settings –> Administrator Interface

3. Select the Radius Tab

4. Check the “Enable Radius” checkbox

5. Enter the details such as Radius server IP, port and the server key

6. Apply the configuration

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To verify the Radius server connectivity, provide the username and password and click “Verify”

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Points to Note:

-User accounts that use RADIUS authentication are read-only accounts. Their users can view reports and the dashboard. These accounts do not have any administrative privileges

-On enabling Radius, TACACS+ authentication will be disabled if it is currently enabled

-The Timeout and Server Key settings are applied to all configured servers (refer to the configuration screenshot)

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FAQ: NetScaler Admin Partition

Tradução automática

Эта статья была переведена автоматической системой перевода и не был рассмотрен людьми. Citrix обеспечивает автоматический перевод с целью расширения доступа для поддержки контента; Однако, автоматически переведенные статьи могут может содержать ошибки. Citrix не несет ответственности за несоответствия, ошибки, или повреждения, возникшие в результате использования автоматически переведенных статей.

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Outlook Plugin – Customizable Options

Article Contents



Options

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Login Information – The email and subdomain associated with your account is located at the top of the menu.

Help – Click the Help link to access troubleshooting settings and terms.

Log Out – Sign out of the current user profile.



General

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Attachments – Set a default attachment setting. Convert all attachments to ShareFile, convert attachments of a specific size to ShareFile, or only convert attachments when chosen.

Icon – Enable this setting if you want a ShareFile icon to appear beside the Paper Clip icon in your recipient’s Inbox, so they know a ShareFile attachment is included.

Expiration Policy – Configure a default expiration setting. Attachments sent via the Outlook Plugin are stored in your File Box temporarily for the duration of this period. All messages sent with the Outlook Plugin will obey this setting, unless Use Custom Settings is used on an individual message.



Attaching Files

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These settings apply when using the Share Files From PC or From ShareFile options.

Enter a name and email address – Useful for tracking access when sending files to users that do not have access to your ShareFile account.

Sign In – Require your recipient to sign in to their ShareFile account before accessing the file(s). Only users with email addresses in the To, Cc, or Bcc fields will be able to log in and access the sent files. If users have not previously logged in to your ShareFile account, they will automatically be sent an activation link in a separate email. They will need to first activate their ShareFile account before being able to access the files sent through the link in the original email.

Neither – Allow Anonymous Access – Do not require recipients to sign in. They will be able to access and download the file immediately. If you elect to be notified of download activity, you will receive alerts that “Anonymous” has downloaded files. In Reports, Anonymous users are designated as “noreply@sf-notifications.com”.

Notifications – Be notified via email (in real-time) when files are downloaded.

Downloads per user – You can limit the number of times individual recipients can successfully click on the link and download the sent files. If you allow anonymous access, the total number of downloads (regardless of user) will be limited to this number.



Requesting Files

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These settings apply when using the Request Filesoption.

Enter a name and email address – Useful for tracking access when requesting files from users that do not have access to your ShareFile account.

Sign In – Require your recipient to sign in to their ShareFile account before uploading the file(s). Only users with email addresses in the To, Cc, or Bcc fields will be able to log in upload. If users have not previously logged in to your ShareFile account, they will automatically be sent an activation link in a separate email. They will need to first activate their ShareFile account before being able to upload.

Neither – Allow Anonymous Access – Do not require recipients to sign in. They will be able to upload files immediately. If you elect to be notified of upload activity, you will receive alerts that “Anonymous” has uploaded files. In Reports, Anonymous users are designated as “noreply@sf-notifications.com”.

Notifications – Be notified via email (in real-time) when files are uploaded.

Upload Location – By default, uploaded files will be stored in your File Box. You may change this location to any folder where you have Upload permissions.



Encrypted Email

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Enter a Name and Email Address – Your recipient must enter their information before accessing the encrypted email. Useful for tracking access when sending files to users that do not have access to your ShareFile account.

Sign In – Your recipient must sign in with their ShareFile credentials prior to viewing the encrypted email.

Notifications – Be notified when the encrypted email has been viewed by your recipient.

Expiration Policy – Configure a default expiration setting. All messages sent with the Outlook Plugin will obey this setting, unless Use Custom Settings is used on an individual message.

When making changes to your settings, please remember to click Apply, then OK when you are finished.



Inserting Links

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Banner – The plugin will insert a box at the top of the email with the link to download the file.

Link Text – The plugin will insert a text link into the email when sharing or requesting files. The text inserted can be customized. The text surrounded by the pound (#) signs will be converted to a clickable link.

Default Link Language – The following languages are currently supported: English, French, German, Spanish, Japanese, Korean, Simplified Chinese, Russian, Dutch and Portuguese.



Changing Options for Individual Emails

Settings chosen in the Plug-in Options section are the default settings used when composing new emails. These settings can be changed for individual emails sent. To do so, when composing a new email message click the drop-down menu next to the desired option and select Use Custom Settings

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Set Plugin Defaults for Users

An Administrator user can set Outlook plugin defaults. Important: Modifying these settings will apply all changes to all employee users on your account.

To set plugin defaults via the ShareFile web app, navigate to Admin Settings > Advanced Preferences > Enable ShareFile Tools.

At the Power Tools menu, locate Outlook Plugin in the list and click Configure Plugin.

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Use this menu to configure and apply default settings to your Outlook plugin. Don’t forget to Save your changes!

Set as Default

Click this checkbox in order to configure default settings for all users on your account. You may configure all settings already discussed elsewhere in this article.

Prevent User Changes

Click this checkbox in order to prevent your users from making changes to their individual plugin settings.

Related:

Get the Add-In for Outlook – Web

You should go through the Outlook app to get to the store / add-ins page instead of going to the store outside of the app. This is what Microsoft also recommends: https://support.office.com/en-us/article/Get-an-Office-Add-in-for-Outlook-1ee261f9-49bf-4ba6-b3e2-2ba7bcab64c8)

In Outlook on the Web, access the Manage Integrations / Add-Ins menu in Settings. (Note: This may be an Apps button in your New Mail menu.)

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or

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Search for ShareFile and you will find our add-in. From the ShareFile add-in page, switch the toggle from Off to On.

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Now you can start using ShareFile in Outlook on the Web! Simply open a new message in Outlook and you’ll see the ShareFile button in your new message window. Click on that button to start sharing and requesting files.

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For more information on using the add-in, as well as the latest updates, please refer to our Knowledge article at https://support.citrix.com/article/CTX220275.

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How to Install and Use the ShareFile Desktop App for Mac

Getting Started Features and Functions Other

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System Requirements

  • Mac OS X 10.11 or later


Install

Download ShareFile Desktop for Mac from the Apps page of your ShareFile account. Once you have downloaded the DMG file, drag and drop it into your Applications folder.

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You must accept the License Agreement to install the app. This app only supports a per-user installation.

Using ShareFile Desktop

When starting the ShareFile Desktop app for the first time, you will be prompted to sign in with your ShareFile credentials.

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Once you have signed in, use the navigation drop-down to select the section of your ShareFile account you would like to view.

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File Box access

Users with access to the File Box can manage files stored there from the Personal Folders location. The File Box is only available to Employee users that have been granted the appropriate permissions.

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Upload Files

There are many ways to upload when using ShareFile desktop. You can upload both files and folders, as well as upload multiple files simultaneously. Once you have chosen a file for upload or dragged a file to the app, it will be uploaded. Upload times may vary based on your connection, the size of your file, and the number of files being processed.

Click the upload button at the bottom of the app

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or

Drag and drop files wherever you want them

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or

Copy and Paste a file directly into the app

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Download Files

There are many ways to download files with the ShareFile Desktop app. You can download files and folders, as well as download multiple items simultaneously.

To download a file, you can do one of the following:

  • Double-click the file
  • Ctrl+Click the file and select Download
  • Select the file(s) and choose the Download option at the bottom of the app.
  • Drag the file to a location on your Mac
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Currently, you must download a file to your Mac in order to preview, view, or access it.



View Queue

You can view the progress of uploads and downloads in the Queue. You can access the Queue using the drop-down menu in the upper left.

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Share Files

You may share multiple files simultaneously by selecting them and using one of the options listed below. You can share files in one of two ways: Email with ShareFile or Copy a Link, as well as customize the relevant options before sending the message or generating the link. Accounts with View-Only Sharing enabled may share files as view-only.

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To share files, do one of the following:

  • Click the item(s), then choose your Share option in action menu at the top, or the Share option in the bottom bar
  • Ctrl+Click a file and select your preferred Share option.



Email with ShareFile

A secure message will be sent via the ShareFile email system. Access the Message Options tab to configure notification and security settings for this individual message. The options available to you will vary based on your account type and permissions.

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Copy a Link

Clicking Copy a Link will automatically place a link to the file in your clipboard. You can paste the link into your preferred browser, email, or chat program.

If you would like to customize the options of this link, click the Gear icon to the right of the Copy a Link option. The link options shown below allow you to customize various notification and security settings for this particular message. The options available to you will vary based on your account type and permissions.

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Initiate Approvals / Workflows

You may send a file for approval or feedback from the Desktop app. To do so, access the file’s Share options as depicted in the screenshots above, and select the appropriate workflow option.

Note: this feature is only available for accounts that support workflows.

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Click here for more information on Approval workflows and settings.


Preview files with Desktop for Mac

You can preview supported file types right from the Desktop for Mac app.

To preview a file, control-click the file you wish to preview and select the Preview option. The preview will load in a separate module.

Note: Not all file types are guaranteed to generate as a preview via the Desktop app. Unsupported files will not display a Preview option. For a full list of supported file types, please refer to this article. In the event your account has file preview restrictions, those restrictions will also apply in the web application.

Note: Previews for .xlsm and .ppsx files are not currently supported.

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Grid View

Adjust how your files and folders are displayed with the Grid View button. Note: Not all file types will generate a thumbnail preview.

This feature requires Mac OS X 10.11 or 10.12.

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Request Files

You can quickly request files to a specific folder on your ShareFile account. You may send request via the ShareFile email system or generate a link you can copy and paste into your preferred program.

To request files:

Access the Actions menu in the top of the app and choose Request Files

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Or

Ctrl-click an empty space in the folder of your choosing and select Request Files

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If requesting files via the ShareFile email system, you can customize your notification and security settings for this particular message. You can also change the destination where files will be uploaded.

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Clicking Copy a Link will automatically place a link in your clipboard. You can paste the link into your preferred browser, email, or chat program, and your coworker may use the link to upload files. If you would like to customize the options of this link, click the Gear icon to the right of the Copy a Link option. The link options shown below allow you to customize various notification and security settings for this particular message.



Manage Files

Using the ShareFile Desktop app, you can quickly manage your files in a variety of ways. Ctrl-click a file or files to access different actions. Files and folders can be downloaded, shared, copied, moved, renamed, deleted, checked out, and noted.

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Move Files

You can drag and drop files and folders to other locations on your ShareFile account within the ShareFile Desktop App. When selecting to move a folder or file manually, you must select the destination in the folder tree. You may also create a new folder within a destination where you have upload permissions.

If you attempt to move an item to the root level of Shared Folders, or to a folder where you do not possess upload permissions, you will receive an error message indicating so. Keep an eye out for the exclamation point icon when moving files.


Manage Folders

The ShareFile Desktop app preserves the granular folder control available in the web application. Once created, you may name the folder. You may download, share, copy, move, rename and delete folders by Ctrl-clicking the folder itself, assuming you have the required permission for your desired action. You may also make the folder a Favorite Folder in the Status column.

To create a folder:

Click the Create Folder icon at the bottom of the app

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or

Ctrl-click the location where you wish to create a folder and choose the Create Folder option

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File Versioning

Accounts with File Versioning enabled can view previous versions of files by clicking the blue icon shown below.

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Check In / Check Out

ShareFile Desktop supports the check in check out feature. To check out a file, Ctrl-click a file and select Check Out. A checked out file is indicated by an orange icon in the Status column.

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Once you are finished working on the file, you can check in the file by Ctrl-clicking the file in the ShareFile Desktop app and selecting Check In. You must upload the new file by dragging or selecting the file.



ShareFile Connectors

The ShareFile Desktop App allows access to SharePoint and Network Shares. If this feature is enabled for your account, access these locations via the Navigation drop-down menu. Please note that your ability to download, upload or modify files within your SharePoint or Network Share locations depends on your permissions in those locations.


Personal Cloud Connectors

The ShareFile Desktop App allows access to Personal Cloud Connectors such as Dropbox, Google Drive, OneDrive and Box. If this feature is enabled for your account, access these locations via the Navigation drop-down menu. Please note that your ability to download files within these connectors depends on your permissions in those locations.

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You may download files from the other services.

Note: Not all file and folder actions are available for files stored in other cloud storage services.

Offline Status Indicator

If you experience connectivity issues resulting in the loss or interruption of an internet connection, a message will be displayed at the top of your Desktop App. The app will attempt to reconnect.

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Preferences and Log Out

You can access app preferences and the Log Out option from the Apple Menu bar.

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Preferences include the below options:

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Remove User – Use this button if you wish to log out of the currently logged in user.

Enable Auto-Login – Disable this feature if you want users to sign into their account upon accessing the ShareFile Desktop app.

App Window – Adjust what happens to your app upon closing.

Default Share Settings – These are the default settings used when Sharing files. These are settings used when using the Copy a Link feature unless you change them individually prior to sending.


App Launch at Login

By default, the ShareFile Desktop App for Mac will launch when you log onto your Mac device.

This setting can be disabled in your System Preferences, under Users & Groups > User > Login Items.

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Get the ShareFile Add-In for Outlook – Mac

You should go through the Outlook app to get to the store, instead of going to the store directly. This is what Microsoft also recommends: https://support.office.com/en-us/article/Get-an-Office-Add-in-for-Outlook-1ee261f9-49bf-4ba6-b3e2-2ba7bcab64c8)


The button for the Store is located in the top ribbon.

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If you don’t see it, please make sure your Outlook is up to date. You will need version 15.33, released March 20th 2017, which is a version that supports add-ins.

Click on the Store button which will take you to the Outlook store. Search for ShareFile and you will find our add-in.

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From the ShareFile add-in page, switch the toggle from Off to On.

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Next, you must confirm your domain. This will ensure the add-in is active on the domain you’re currently using within your Outlook app.

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Finally, confirm the App Installation to finish.

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Once you’ve confirmed installation the app, you will receive a confirmation message.

Now you can start using ShareFile in Outlook for Mac! Simply open a new message in Outlook and you’ll see the ShareFile button in the ribbon. Click on that button to start sharing and requesting files.

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For more information on using the plugin, as well as the latest updates, please refer to our Knowledge article at https://support.citrix.com/article/CTX220275.

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How to store files

The File Box is a temporary storage folder used to store files sent by the Share a File function and received by the Request a File function. The File Box is only available to Employee users and is required to use the Outlook Plugin.

The File Box adheres to the account-wide Retention Policy. If no account-wide retention policy has been set, the File Box will adhere to a default retention policy of 6 months (180 days). The current retention policy of your File Box is displayed toward the top of the File Box menu in the web application.

Files that expire from the File Box cannot be recovered from the Recycle Bin. If you wish to preserve files beyond the default retention period, please move files out of the File Box.

Requirements

In order to use a File Box, you must have the Use personal File Box permission. If you do not have access to the File Box, please contact your ShareFile administrator.

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You can upload, download, send, move and delete files from your File Box.

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FAQ

Can I remove employee access to the File Box?

The File Box requires the Use personal File Box permission. Remove this permission to remove your employee’s File Box access. Users without File Box permissions will no longer be able to Share files stored on their computer, Request files from others, or use the ShareFile Outlook Plugin.

Can I view my employee’s File Box?

Administrator users can view the File Box of another user on the account. This action requires the Allow this user to view other users File Boxes and Sent Items permission. Users with the above permission will have a View Employee File Box field when viewing their own File Box. Enter the email address or name of your employee user.

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How to Turn On or Turn Off ShareFile Advanced Preferences

When you set upload or download notifications for particular users on folders, by default, the users will receive notifications about these uploads/downloads in real-time. Users can change this default behavior by clicking the Personal Settings link in their account. However, if you want to set a default value for this setting for all users on your account, you may do so using this setting.

Note: Changing this setting does not affect existing users in the system (it is only applied to newly-created users). You can update this setting for individual users in the at their individual profile page found under People. In Real-Time is the default value.

Users can receive email notifications in the following languages: English, German, Spanish, French, Dutch, Chinese, Russian, Japanese, Korean, Portuguese.

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