Event ID 7064 — Search Indexer Performance Counter Availability

Event ID 7064 — Search Indexer Performance Counter Availability

Updated: January 12, 2009

Applies To: Windows Server 2008 R2

You can use the Search Indexer performance counters to monitor various aspects of the search and indexing services on your computer.

Event Details

Product: Windows Search
ID: 7064
Source: Microsoft-Windows-Search
Version: 7.0
Symbolic Name: EVENT_INDEXER_PERFMON
Message: Performance monitoring cannot be initialized because the counters are not loaded or the shared memory object cannot be opened. Stop and restart the search service. If this error continues, reinstall the application.%1

Resolve
Free Resources and Restart the Service

Determine whether your computer is low on system resources such as CPU performance, disk input/output (I/O) performance, or memory, and then restart the Windows Search service.

To identify what is causing your system to be low on resources, you can generate a System Diagnostics Report by using Reliability and Performance Monitor, or you can use Resource Monitor to determine (in real time) which applications or services are using too many system resources.

To generate a System Diagnostics Report, which will present system information collected for 60 seconds, use the procedure in the “Generate a System Diagnostics Report” section in this topic. To use Resource Monitor to monitor system resources in real time, use the procedure in the “Start Resource Monitor” section.

To perform these procedures, you must have membership in Administrators, or you must have been delegated the appropriate authority.

Generate a System Diagnostics Report

To collect system information for 60 seconds and generate a System Diagnostics Report:

  1. Open an elevated Command Prompt window. (Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.)
  2. At the command prompt, type perfmon /report and then press ENTER. Reliability and Performance Monitor will start collecting data to create the System Diagnostics Report.
  3. When the report is ready for viewing, locate the Diagnostic Results section of the report and check for any Warnings. You can follow links to additional help on resolving warnings from this section. In addition, you can expand each category in the Basic System Checks section to see more details about why warnings appear. Also, the Performance section provides process-level details about top consumers of resources.

Start Resource Monitor

To start Resource Monitor:

Important: Resource Monitor stops collecting information while a System Diagnostics Report is being generated. To start collecting information after a System Diagnostics Report has been completed, in Resource Monitor, click the Monitor menu and then click Start.

  1. Open an elevated Command Prompt window. (Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.)
  2. At the command prompt, type perfmon /res and then press ENTER. Resource Monitor will start running.
  3. Four scrolling graphs in the Resource Overview pane display the real-time usage of CPU, Disk, Network, and Memory. Four expandable sections below the graphs contain process-level details about each resource. Click the resource labels to see more information, or click a graph to expand its corresponding details. You can use the real-time usage information to identify top resource consumers. Click a column heading to sort the data in the table by the criterion in that column. Click the column heading again to reverse the sort order.

Stop and restart the Windows Search service

To stop and restart the Windows Search service:

  1. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. At the command prompt, stop the Windows Search service by typing net stop wsearch.
  3. Restart the Windows Search service by typing net start wsearch.

Verify

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To add the Search Indexer performance counters:

  1. Click Start and then click Run.
  2. In the Run dialog box, type Perfmon and then click OK.
  3. Right-click Performance Monitor,and then click Properties.
  4. On the Data tab, click Add.
  5. Expand the Search Indexer list, click a counter, and then click Add.
  6. When you have finished adding counters, click OK.

Related Management Information

Search Indexer Performance Counter Availability

Windows Search

Related:

Event ID 7013 — Windows Search Service Integrity

Event ID 7013 — Windows Search Service Integrity

Updated: January 12, 2009

Applies To: Windows Server 2008 R2

The Windows Search service indexes information about the contents of your hard disk to facilitate your searches, making them much faster and more accurate.

Event Details

Product: Windows Search
ID: 7013
Source: Microsoft-Windows-Search
Version: 7.0
Symbolic Name: EVENT_INDEXER_PAUSED_FOR_DISKFULL
Message: The update was paused because the disk <%2> is full. Free up disk space to continue crawling the index.%1

Resolve
Free up disk space

Delete or move unnecessary files to create more free disk space.

Verify

To verify that files are being indexed:

  1. Click Start and then click Run.
  2. In the Run dialog box, type notepad.exe. Notepad should open.
  3. Type an unusual keyword or phrase in the new document, and then save the file to your My Documents directory or to another directory that is being indexed.
  4. Click Start, and then type your new keyword or phrase in the Search box. The file you created using Notepad should appear in the Search Results window.

Related Management Information

Windows Search Service Integrity

Windows Search

Related:

Event ID 3052 — Windows Search Service Integrity

Event ID 3052 — Windows Search Service Integrity

Updated: January 12, 2009

Applies To: Windows Server 2008 R2

The Windows Search service indexes information about the contents of your hard disk to facilitate your searches, making them much faster and more accurate.

Event Details

Product: Windows Search
ID: 3052
Source: Microsoft-Windows-Search
Version: 7.0
Symbolic Name: EVENT_GATHER_STOP_START
Message: The crawl was requested to be stopped.%1

Resolve

This is a normal condition. No further action is required.

Related Management Information

Windows Search Service Integrity

Windows Search

Related:

Event ID 3034 — Windows Search Service Integrity

Event ID 3034 — Windows Search Service Integrity

Updated: January 12, 2009

Applies To: Windows Server 2008 R2

The Windows Search service indexes information about the contents of your hard disk to facilitate your searches, making them much faster and more accurate.

Event Details

Product: Windows Search
ID: 3034
Source: Microsoft-Windows-Search
Version: 7.0
Symbolic Name: EVENT_REG_VERSION
Message: The registry version does not match with the expected <%2>, or the registry cannot be accessed because the service account does not have the correct permissions. Uninstall the previous version before installing the new one.%1

Resolve
Reinstall Indexing Service

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To reinstall Indexing Service:

  1. Click Start and then click Control Panel.
  2. In Classic View of the Control panel, double-click Programs and Features.
  3. In the left pane, click Turn Windows features on or off.
  4. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  5. Clear the Indexing Service check box, and then click OK.
  6. When prompted to restart the computer, click Restart Now.
  7. After the computer restarts, click Start and then click Control Panel.
  8. Double-click Programs and Features.
  9. Click Turn Windows features on or off.
  10. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  11. Select the Indexing Service check box, and then click OK.
  12. When prompted to restart the computer, click Restart Now.

Verify

To verify that files are being indexed:

  1. Click Start and then click Run.
  2. In the Run dialog box, type notepad.exe. Notepad should open.
  3. Type an unusual keyword or phrase in the new document, and then save the file to your My Documents directory or to another directory that is being indexed.
  4. Click Start, and then type your new keyword or phrase in the Search box. The file you created using Notepad should appear in the Search Results window.

Related Management Information

Windows Search Service Integrity

Windows Search

Related: