Backup of Documentum is getting faied

Hello Everyone,

We are still using Networker 7.4 on our premise and one of our documentum application database backup is getting failed with

nsrnmdsv: Database backup command “nsrnmddbf.bat” failed to execute.

nsrnmdsv: DB backup: Failed with an error message: The command nsrnmddbf.bat sysbackup SQLServer failed with exit code 256.” error.

Please check the below logs I have uploaded and please let us know your question/suggestion or findings so that we can take successful backup of the Databases again.


Daemon Raw Logs Server >>

6/29/2017 11:57:06 AM 0 nsrexecd GSS Legato authentication user session entry (warning): “User authentication session timed out and is now invalid.”. Session number = 1008498:5e5b98, domain = 0, user name = 10805, NetWorker Instance Name = NT AUTHORITY

6/29/2017 11:57:06 AM 0 nsrd savegroup info: starting DCTM_NMD (with 1 client(s))

6/29/2017 11:58:20 AM 0 nsrd ncorp-dcm-28:DCB_RanbaxyDCM:FTI_RanbaxyDCM_ftindex_01: saving to pool ‘DCMPool’ (DCM_NMD_6132)

6/29/2017 11:58:43 AM 0 nsrmmdbd pools supported: DCMPool;

6/29/2017 12:09:49 PM 0 nsrd ncorp-dcm-28:DCB_RanbaxyDCM:FTI_RanbaxyDCM_ftindex_01: done saving to pool ‘DCMPool’ (DCM_NMD_6132) 24 GB

6/29/2017 12:10:14 PM 0 nsrmmdbd pools supported: DCMPool;

6/29/2017 12:10:25 PM 0 nsrd write completion notice: Writing to volume DCM_NMD_6132 complete

6/29/2017 12:12:36 PM 0 nsrd ncorp-dcm-20:DCB_RanbaxyDCM:metadata saving to pool ‘DCMPool’ (DCM_NMD_6132)

6/29/2017 12:13:00 PM 0 nsrmmdbd pools supported: DCMPool;

6/29/2017 12:14:01 PM 0 nsrd ncorp-dcm-20:DCB_RanbaxyDCM:metadata done saving to pool ‘DCMPool’ (DCM_NMD_6132) 4 KB

6/29/2017 12:14:11 PM 0 nsrmmdbd pools supported: DCMPool;

6/29/2017 12:14:31 PM 0 savegrp command ‘ nsrnmdsv -f “c:emc_scriptsnsrnmd_win.cfg” -l full -D9 -s 10.6.5.103 -g DCTM_NMD -LL -m ncorp-dcm-20 -l full -q -W 78 -N DCB_RanbaxyDCM DCB_RanbaxyDCM’ for client ncorp-dcm-20 exited with return code 1.

Unable to render the following message: savegrp:DCTM_NMD * ncorp-dcm-20:DCB_RanbaxyDCM See the file C:Program FilesLegatonsrtmpsgDCTM_NMDsso.000003 for output of save command.

6/29/2017 12:14:31 PM 0 savegrp ncorp-dcm-20:DCB_RanbaxyDCM failed.

6/29/2017 12:14:32 PM 0 nsrd ncorp-extbkp-01.ranbaxy.com:index:ncorp-dcm-20 saving to pool ‘DCMPool’ (DCM_NMD_6132)

6/29/2017 12:14:55 PM 0 nsrmmdbd pools supported: DCMPool;

6/29/2017 12:15:22 PM 0 nsrd ncorp-extbkp-01.ranbaxy.com:index:ncorp-dcm-20 done saving to pool ‘DCMPool’ (DCM_NMD_6132) 740 MB

6/29/2017 12:15:22 PM 0 nsrd savegroup failure alert: DCTM_NMD Completed/Aborted, Total 1 client(s), 0 Clients disabled, 0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded.

Unable to render the following message: C:WINDOWSsystem32>nsrlog -f “C:Program Filesnsrlogscomplete.txt”

6/29/2017 12:15:22 PM 0 nsrd savegroup alert: DCTM_NMD completed, Total 1 client(s), 1 Failed. Please see group completion details for more information.

Unable to render the following message: C:WINDOWSsystem32>nsrlog -f “C:Program Filesnsrlogscomplete.txt”

Unable to render the following message: ete.txt”

Unable to render the following message: ete.txt”

6/29/2017 12:15:23 PM 0 nsrd runq: NSR group DCTM_NMD exited with return code 1.

6/29/2017 12:15:41 PM 0 nsrmmdbd pools supported: DCMPool;

6/29/2017 12:15:56 PM 0 nsrd write completion notice: Writing to volume DCM_NMD_6132 complete

Unable to render the following message: C:WINDOWSsystem32>smtpmail -s “Job Completed Sucessfully” -h 10.6.5.121 XtenderAlerts@ranbaxy.com 0<“C:Program Filesnsrlogscomplete.txt”

Unable to render the following message: C:WINDOWSsystem32>smtpmail -s “Job Completed Sucessfully” -h 10.6.5.121 XtenderAlerts@ranbaxy.com 0<“C:Program Filesnsrlogscomplete.txt”

———————————————————————————————————————————————————————–

Output of the file C:Program FilesLegatonsrtmpsgDCTM_NMDsso.000003

06/29/17 11:57:07 nsrnmdsv: nmdutl_process_cfg_file: Reading configuration file:c:emc_scriptsnsrnmd_win.cfg

06/29/17 11:57:07 nsrnmdsv: Writing debug messages to C:progra~1Legatonsrapplogsnmd.log

06/29/17 11:57:07 nsrnmdsv: WARNING: FTI name is set to RanbaxyDCM_ftindex_01

06/29/17 12:10:43 nsrnmdsv: Error: An error occurred during the NMD task execution: The command nsrnmddbf.bat sysbackup SQLServer failed with exit code 256.

06/29/17 12:12:38 nsrnmdsv: off 0 len 3088 file #1 DCTM_PHY_RanbaxyDCM

06/29/17 12:12:38 nsrnmdsv: off 3088 len 240 file #2 /docbase/RanbaxyDCM/FTI/RanbaxyDCM_ftindex_01/

06/29/17 12:12:38 nsrnmdsv: off 3328 len 228 file #3 /docbase/RanbaxyDCM/scope/FTI_ALL/

06/29/17 12:12:38 nsrnmdsv: off 3556 len 220 file #4 /docbase/RanbaxyDCM/FTI_ALL/

06/29/17 12:12:38 nsrnmdsv: off 3776 len 216 file #5 /docbase/RanbaxyDCM/FTI/

06/29/17 12:12:38 nsrnmdsv: off 3992 len 224 file #6 /docbase/RanbaxyDCM/level/FULL/

06/29/17 12:14:01 nsrnmdsv: Task cleanup is successful

————————————————————————————————————————————————————————

Output of nsrlog -f “C:Program Filesnsrlogscomplete.txt”

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: NetWorker savegroup failure: (alert) DCTM_NMD Completed/Aborted, Total 1 client(s), 0 Clients disabled, 0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded.

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: DCTM_NMD completed, Total 1 client(s), 1 Failed. Please see group completion details for more information.

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: Failed: ncorp-dcm-20

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: Start time: Thu Jun 29 11:57:06 2017

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: End time: Thu Jun 29 12:15:22 2017

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: — Unsuccessful Save Sets —

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM savegrp: suppressed 3 lines of output.

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:10:43 nsrnmdsv: Error: An error occurred during the NMD task execution: The command nsrnmddbf.bat sysbackup SQLServer failed with exit code 256.

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 0 len 3088 file #1 DCTM_PHY_RanbaxyDCM

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 3088 len 240 file #2 /docbase/RanbaxyDCM/FTI/RanbaxyDCM_ftindex_01/

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 3328 len 228 file #3 /docbase/RanbaxyDCM/scope/FTI_ALL/

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 3556 len 220 file #4 /docbase/RanbaxyDCM/FTI_ALL/

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 3776 len 216 file #5 /docbase/RanbaxyDCM/FTI/

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 3992 len 224 file #6 /docbase/RanbaxyDCM/level/FULL/

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:14:01 nsrnmdsv: Task cleanup is successful

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: — Successful Save Sets —

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: ncorp-extbkp-01.ranbaxy.com: index:ncorp-dcm-20 level=full, 740 MB 00:00:51 597 files

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: NetWorker savegroup: (alert) DCTM_NMD completed, Total 1 client(s), 1 Failed. Please see group completion details for more information.

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: Failed: ncorp-dcm-20

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: Start time: Thu Jun 29 11:57:06 2017

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: End time: Thu Jun 29 12:15:22 2017

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: — Unsuccessful Save Sets —

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM savegrp: suppressed 3 lines of output.

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:10:43 nsrnmdsv: Error: An error occurred during the NMD task execution: The command nsrnmddbf.bat sysbackup SQLServer failed with exit code 256.

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 0 len 3088 file #1 DCTM_PHY_RanbaxyDCM

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 3088 len 240 file #2 /docbase/RanbaxyDCM/FTI/RanbaxyDCM_ftindex_01/

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 3328 len 228 file #3 /docbase/RanbaxyDCM/scope/FTI_ALL/

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 3556 len 220 file #4 /docbase/RanbaxyDCM/FTI_ALL/

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 3776 len 216 file #5 /docbase/RanbaxyDCM/FTI/

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:12:38 nsrnmdsv: off 3992 len 224 file #6 /docbase/RanbaxyDCM/level/FULL/

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: * ncorp-dcm-20:DCB_RanbaxyDCM 06/29/17 12:14:01 nsrnmdsv: Task cleanup is successful

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: — Successful Save Sets —

Jun 29 12:15:22 ncorp-extbkp-01.ranbaxy.com: ncorp-extbkp-01.ranbaxy.com: index:ncorp-dcm-20 level=full, 740 MB 00:00:51 597 files

Best Regards,

Abhishek Bhola

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