Re: Image Converter module failing to start as service

Hi to everyone,

In test environment of our client we have a problem with Image Converter module. It can be started as application and then everything works fine but when started as a service there is an error in event viewer. Patching done by client is most probably cause of this (.NET Framework version was reverted to previous one but finding which particular update(s) caused this is a tricky problem).

Faulting application name: imgconv.exe, version:, time stamp: 0x555197ca

Faulting module name: KERNELBASE.dll, version: 6.3.9600.18202, time stamp: 0x569e72bb

Exception code: 0xe06d7363

Fault offset: 0x00015b68

Faulting process id: 0x1638

Faulting application start time: 0x01d2bcd8c1c7d1b3

Faulting application path: C:Program Files (x86)InputAccelClientbinntimgconv.exe

Faulting module path: C:windowsSYSTEM32KERNELBASE.dll

Report Id: bc75c6d0-28cc-11e7-80d2-005056927cc2

Faulting package full name:

Faulting package-relative application ID:

Does someone have experience with this and how to solve this? Thanks in advance.


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