Re: Sharepoint Backup fails

Hello,

I have a issue with Sharepoint backup.

There is a Sharepoint farm constist of SQL server, web server and application server

Backup server is 8.2.3.8

clients has same version of client and NMM

web server is now 8.2.4.5 tested also with 8.2.3.8

app server is 8.2.3.8

SQL server is 8.2.3.8

I have a group including all these three clients. SQL backup runs without issues, but I can not backup application and web server.

Last message I get for both servers is that snapshot is:

daemon.raw

ested for: APPLICATIONS:Microsoft office SharePoint Services,SYSTEM COMPONENTS:.

networker.domain nsrd NSR info nmm client notice: sp-web.domain: Snapshot requested for: APPLICATIONS:Microsoft office SharePoint Services,SYSTEM COMPONENTS:.

networker.domain nsrd NSR info nmm client notice: sp-sql.domain: Snapshot requested for: APPLICATIONS:SqlServerWriterSQL2014SPAPP%5CSHAREPOINTAPP.

networker.domain nsrd NSR info nmm client notice: sp-sql.domain: Snapshot completed for: APPLICATIONS:SqlServerWriterSQL2014SPAPP%5CSHAREPOINTAPP.

networker.domain nsrd NSR info nmm client notice: sp-app.domain: Snapshot completed for: APPLICATIONS:Microsoft office SharePoint Services,SYSTEM COMPONENTS:.

networker.domain nsrd NSR info nmm client notice: sp-web.domain: Snapshot completed for: APPLICATIONS:Microsoft office SharePoint Services,SYSTEM COMPONENTS:.

networker.domain nsrd NSR info nmm client notice: sp-app.domain: Importing snapshot for: C:,\?VOLUME{8E383887-E1BE-11E4-8D99-806E6F6E6963}.

networker.domain nsrd NSR info nmm client notice: sp-web.domain: Importing snapshot for: C:,\?VOLUME{67B79BBB-E197-11E4-8ADE-806E6F6E6963}.

networker.domain nsrd NSR info snapshot management notice: File system [sp-app]:[\?Volume{b44abc4f-3a22-11e7-b3be-00155d093e39}] mount succeeded on [C:Program FilesEMC NetWorkernsrtmp10356-1495190121-0]

networker.domain nsrd NSR info snapshot management notice: File system [sp-app]:[\?Volume{b44abc4e-3a22-11e7-b3be-00155d093e39}] mount succeeded on [C:Program FilesEMC NetWorkernsrtmp10356-1495190123-1]

networker.domain nsrd NSR info snapshot management notice: File system [sp-web]:[\?Volume{11fbcd8c-3937-11e7-a095-00155d09903a}] mount succeeded on [C:Program FilesEMC NetWorkernsrtmp11356-1495190151-0]

networker.domain nsrd NSR info snapshot management notice: File system [sp-web]:[\?Volume{11fbcd8b-3937-11e7-a095-00155d09903a}] mount succeeded on [C:Program FilesEMC NetWorkernsrtmp11356-1495190153-1]

Mount point is visible and I’m able to walk through it.

Usually NetWorker start to write to device than, but here this is last message I get. Backup stuck in this position for hours.

nsrnmm.raw

sp-app.domain nsrsnap_vss_save NSR info NMM .. A remote dependency has been detected. Please create a client entry on the NetWorker server for the remote component(s) and ensure a full backup has been performed. Please consult the product documentation for further details.

sp-app.domain nsrsnap_vss_save NSR info Save set name SYSTEM COMPONENTS: is valid.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added ASR Writer – ASR to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added ASR Writer – Select this volume (??Volume{8e383887-e1be-11e4-8d99-806e6f6e6963}) if it is a critical volume.Critical volumes are those which ASR must restore. to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added ASR Writer – Select this volume (C:) if it is a critical volume.Critical volumes are those which ASR must restore. to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added ASR Writer – Select to include disk #0 (of signature 0x75b32749) for ASR restore. to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added ASR Writer – This is the path to the boot BCD store and the boot managers.All the files in this directory need to be backed up. to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added COM+ REGDB Writer – COM+ REGDB to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added IIS Config Writer – IISCONFIG to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added IIS Metabase Writer – IISMETABASE to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added Performance Counters Writer – Performance Counters to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added Registry Writer – Registry to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added System Writer – System Files to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added Task Scheduler Writer – Tasks Store to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added VSS Metadata Store Writer – VSS Express Writer Metadata Store to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. added WMI Writer – Windows Managment Instrumentation to RM replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. start the creation of a replica. Replica will be of type Default – which is VSS determined Non Transportable.

sp-app.domain nsrsnap_vss_save NSR info NMM .. volume C: added to replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. volume \?VOLUME{8E383887-E1BE-11E4-8D99-806E6F6E6963} added to replica list.

sp-app.domain nsrsnap_vss_save NSR info NMM .. creation of replica succeeded.

sp-app.domain nsrsnap_vss_save NSR info NMM disabling the Automount feature in order to do PS module proceed the import

sp-app.domain nsrsnap_vss_save NSR info NMM .. created XML file directory C:ProgramDataEMCNetWorkerLG_VSS_CLIENT19123355722.xml.

sp-app.domain nsrsnap_vss_save NSR info NMM… Info : ‘NSR_IGNORE_MISSING_SYSTEM_FILES’ is set to ‘yes’.

sp-app.domain nsrsnap_vss_save NSR info NMM .. Preparing list of files for backup.

sp-app.domain nsrsnap_vss_save NSR info XML replica time is 1495189951

sp-app.domain nsrsnap_vss_save NSR info main_handler received signal 9 entry

nwsnap.raw

109689 19.5.2017 12:35:35 0 0 0 11076 6152 149518992 sp-app.domain nsrsnapbwragent NSR info EMC NetWorker Snapshot Management 8.2.3.8.Build.1172 # Copyright (c) 2017, EMC Corporation. #All rights reserved.

0 19.5.2017 12:35:35 0 0 0 11076 6152 149518992 sp-app.domain nsrsnapbwragent NSR info LOG [msg #1 nsr/storage/lib/PSLogger.cpp 591 PSDBG 0] EMC NetWorker Snapshot Management 8.2.3.8.Build.1172 # Copyright (c) 2017, EMC Corporation. #All rights reserved.

109690 19.5.2017 12:35:35 0 0 0 11076 6152 149518992 sp-app.domain nsrsnapbwragent NSR info Snapshot logging initialized with a debug level 3

0 19.5.2017 12:35:35 0 0 0 11076 6152 149518992 sp-app.domain nsrsnapbwragent NSR info LOG [msg #3 nsr/storage/lib/PSLogger.cpp 596 PSDBG 0] Snapshot logging initialized with a debug level 3

0 19.5.2017 12:35:35 0 0 0 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR info [msg #5 nsr/ps/lib/BrcConn.cpp 535 PSDBG 3] readHeader:MSG_TYPE_REQUEST

0 19.5.2017 12:35:35 0 0 0 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR info [msg #6 nsr/ps/lib/BrcConn.cpp 535 PSDBG 3] readHeader:MSG_TYPE_REQUEST

0 19.5.2017 12:35:35 0 0 0 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR info [msg #7 nsr/ps/lib/BrcConn.cpp 535 PSDBG 3] readHeader:MSG_TYPE_REQUEST

0 19.5.2017 12:35:35 0 0 0 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR info [msg #8 nsr/ps/lib/BrcConn.cpp 535 PSDBG 3] readHeader:MSG_TYPE_REQUEST

0 19.5.2017 12:41:56 0 0 0 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR info [msg #151022 nsr/ps/lib/BrcConn.cpp 535 PSDBG 3] readHeader:MSG_TYPE_REQUEST

0 19.5.2017 12:41:56 0 0 0 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR info [msg #151023 nsr/ps/lib/BrcConn.cpp 535 PSDBG 3] readHeader:MSG_TYPE_REQUEST

0 19.5.2017 12:41:56 0 0 0 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR info [msg #151024 nsr/ps/lib/BrcConn.cpp 535 PSDBG 3] readHeader:MSG_TYPE_REQUEST

56605 19.5.2017 12:41:56 0 0 2 15428 10356 1495189926 sp-app.domain nsrsnapagent NSR info Error reading data.

56605 19.5.2017 12:41:56 0 0 2 15428 10356 1495189926 sp-app.domain nsrsnapagent NSR info Error reading data.

56615 19.5.2017 12:41:56 0 0 2 15428 10356 1495189926 sp-app.domain nsrsnapagent NSR info Invalid msgType received:0

59969 19.5.2017 12:41:56 0 0 2 15428 10356 1495189926 sp-app.domain nsrsnapagent NSR info Failed to read message header

57548 19.5.2017 12:41:56 2 5 0 15428 10356 1495189926 sp-app.domain nsrsnapagent NSR warning Problem Encountered. Leaving ssres file behind.

56605 19.5.2017 12:41:56 0 0 2 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR info Error reading data.

0 19.5.2017 12:41:56 2 0 0 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR warning LOG [msg #151025 nsr/ps/lib/BrcConn.cpp 79 PSDBG 0] Error reading data.

56605 19.5.2017 12:41:56 0 0 2 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR info Error reading data.

0 19.5.2017 12:41:56 2 0 0 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR warning LOG [msg #151027 nsr/ps/lib/BrcConn.cpp 79 PSDBG 0] Error reading data.

56615 19.5.2017 12:41:56 0 0 2 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR info Invalid msgType received:0

0 19.5.2017 12:41:56 2 0 0 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR warning LOG [msg #151029 nsr/ps/lib/BrcConn.cpp 582 PSDBG 0] Invalid msgType received:0

59969 19.5.2017 12:41:56 0 0 2 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR info Failed to read message header

0 19.5.2017 12:41:56 2 0 0 4360 6152 149518992 sp-app.domain nsrsnapbwragent NSR warning LOG [msg #151031 nsr/ps/lib/BrcConnMgr.cpp 467 PSDBG 0] Failed to read message header

60185 19.5.2017 12:41:57 0 0 0 15428 10356 1495189926 sp-app.domain nsrsnapagent NSR info C:Program FilesEMC NetWorkernsrtmp10356-1495190121-0 : File system unmounted successfully

60185 19.5.2017 12:41:57 0 0 0 15428 10356 1495189926 sp-app.domain nsrsnapagent NSR info C:Program FilesEMC NetWorkernsrtmp10356-1495190123-1 : File system unmounted successfully

“readHeader:MSG_TYPE_REQUEST” lines fill the log till the backup is cancelled.

I have tried to run backup manually, but it seems it is not possible to run nsrsnap_vss_save from command line for better debug.

I have opened the case for this issue, but because this is new install there is poor response .

Has anyone seen this issue, or can you give me a advise what can I debug to get the root of this issue??

Thanks

Lukas

Related:

Leave a Reply