VxRack Node: storcli commands not effective

Article Number: 500119 Article Version: 3 Article Type: Break Fix

VxRack Systems,VxRack Node,VxRack Node Software,VxRack Node Hardware

Issue Description

storcli commands to set VD attributes returns successfully but the changes are not effective


Using storcli commands to set VD attributes. This can happen after a disk failure, or replacing a disk.


Some storcli commands to set VD attributes would return successfully, but upon checking, the VD attributes are not updated.

In some cases when there is a failed disk, the attributes of other VDs might change and storcli commands can’t set them.


Reduced performance.

This problem can occur in two situations:

  • RAID controller firmware has been upgraded, but the host has not been rebooted yet
  • There is preservedcache for the failed disk, which prevents the storcli commands to be effective


Use “storcli /c0 show all” to check what is the version of currently running firmware – if it’s not, reboot the host in order to load the correct firmware.

If the firmware is already running at expected version, use the following command to check preservedcache:

storcli /c0 show preservedcache 

If there is preservedcache, this command will show it, for example:

Controller = 0Status = SuccessDescription = None-----------VD State-----------4 Missing----------- 

And the VD number in the output will most likely not be present in “storcli /c0/vall show”, as it’s usually a failed disk.

Use the following command to delete preservedcache (Replace ‘#’ with the number in “VD” column in above command’s output. Based on the above example, use number ‘4’).

storcli /c0/v# delete preservedcache [force] 

After that use storcli commands to set VD attributes again.

Impacted versions

This is not a ScaleIO software issue and can affect all servers with LSI raid controllers and all versions of ScaleIO.

Fixed in version

N/A. This is not a ScaleIO issue.


Leave a Reply