Hello,
I have just installed SPSS Statistics Standard Grad Pack Version 23 for Mac, operating on MacOS Sierra, Version 10.12.3.
When I open SPSS, the following error message appears:
‘SPSS Statistics Client Scripting failed to start. The network host cannot be found, net:Local Computer: 0”
What does this error mean and how can I fix it?
Thanks for your help.
PI42233: SPSS STATISTICS CLIENT SCRIPTING FAILED TO START. THE NETWORK HOST CANNOT BE FOUND, INET:LOCAL COMPUTER:0
APAR status
Closed as fixed if next.
Error description
You have installed IBM SPSS Statistics 23.0 client for Mac OSX
and attempt to launch. Immediately you are met with the error
message:
‘SPSS Statistics Client Scripting failed to start. The network
host cannot be found, inet:Local Computer:0’
and the Statistics Server login dialog is presented. Thus far,
in most reported cases, you are able to select the “Local
Computer” entry and click “OK” to complete launching the
product.
Local fix
This behavior has been traced to a known issue with Java 7 on
Mac OS X.
This issue will be addressed in the next Fix Pack. Please
refer to the Fix Pack schedule at
http://www.ibm.com/support/docview.wss?uid=swg21599157 for
information on upcoming Fix Packs.
If you encounter the issue described above please open a Service
Request with IBM SPSS Technical Support. An Interim Fix was
developed for customers who need the fix prior to the next
upcoming Fix Pack.
Please contact Technical Support with reference to APAR PI42233
and technote # 1959190. Before you apply this interim Fix make
sure you have installed IBM SPSS Statistics 23 for Macintosh on
default path location and do not use other installation
directories.
about Interim Fix 10 for Statistics 23.0 on Mac OS X.
Note: Interim fixes are limited corrections to specific issues
reported by one or more customers. They are normally sent only
to customers who have reported one of the corrected problems,
and who require an immediate correction. Interim Fixes do not
address customer enhancement requests, and not all defect
corrections can be delivered as Interim Fixes. Due to their
urgency Interim Fixes undergo only targeted testing of specific
fixes, not full regression testing. If the fix is not urgently
required, you may prefer to wait for a scheduled Fix Pack
Release, which will be fully regression tested. Interim Fix
corrections, once fully regression tested, are automatically
included in a future Fix Pack.
Problem summary
****************************************************************
* USERS AFFECTED: *
* Users of IBM SPSS Statistics 23.0 for MAc *
****************************************************************
* PROBLEM DESCRIPTION: *
* SPSS STATISTICS CLIENT SCRIPTING FAILED TO START. THE *
* NETWORK *
* HOST CANNOT BE FOUND, INET:LOCAL COMPUTER:0 *
****************************************************************
* RECOMMENDATION: *
* This issue has been resolved for IBM SPSS Statistics 23.0 *
* FP2 for Mac. Please upgrade to IBM SPSS Statistics 23.0 FP2 *
* for Mac *
****************************************************************
Please upgrade to IBM SPSS Statistics 23.0 FP2 for Mac
Problem conclusion
Temporary fix
Comments
APAR Information
APAR numberPI42233
Reported component nameSPSS STATISTICS
Reported component ID5725A54ST
Reported releaseN00
StatusCLOSED FIN
PENoPE
HIPERNoHIPER
Special AttentionNoSpecatt / Xsystem
Submitted date2015-06-02
Closed date2016-04-11
Last modified date2016-04-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RO00 PSN UP
RO00 PSY UP
http://www-01.ibm.com/support/docview.wss?uid=swg1PI42233