Content Collector for SharePoint multiple versions created with a single version source file


In our configuration we are using a sync properties to RM subscription which is triggered on property change. This subscription keeps the item properties and its corresponding record properties in sync when properties are changed. There appears to be an issue when using this subscription with the ICC SharePoint declare with versions task. When the subscription is enabled for the iccsharepoint2 doc class a duplicate version of the file being archived by ICC is created. ONLY when the RM properties sync is enabled. When the subscription is disabled on the doc class single versions are correctly created. Please advise is there any way to prevent the RM sync subscription from negatively effecting the processing of items being actively archived while also providing the functionality (OS to RM property sync) as designed?



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