ESXi Server info in loading state – cannot see summary page

An IBM Cloud for VMware Solutions (IC4VS) customer intended to use the IC4VS portal to review their instance summary information, but found that the instance was in a loading state that prevented access to the instance details page. A spinner icon is displayed instead of the number of ESXi servers.![alt text][1]

[1]: /answers/storage/temp/17102-blue-instance.png

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