help with – com.ibm.ier.plugin.nls.IERUIRuntimeException:

We are seeing the following error when we go to IER plugin or when we open an IER desktop

com.ibm.ier.plugin.nls.IERUIRuntimeException: An unexpected exception occurred from IBM Enterprise Records. See the following error: com.ibm.ier.plugin.configuration.RepositoryConfig incompatible with com.ibm.ier.plugin.configuration.RepositoryConfig

![alt text][1]

[1]: /answers/storage/temp/18253-ier-error.png

I see the following tech note as resolution, we tried but did not work….anymore help is appreciated.

http://www-01.ibm.com/support/docview.wss?uid=swg21964195

Thanks!

Glenn

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