Logging into GUI Server with a user, other then the “imapct admin” user, results in the “generic” IBM page appearing, why?

We can log into the Impact GUI with the designated “impact admin” user just fine. However whenever we try to log into Impact GUI, using another user that we’ve assigned roles to, using the [mapRoles.sh][1] command, we just get the “generic” IBM page upon logging into the GUI.

[1]: https://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.9/com.ibm.netcoolimpact.doc/admin/mapping_users_to_roles.html

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