After login through the ProxySG to sites, Unable to fetch details.

I need a solution

Hi Techies,

I am trying to access one of our website, Can able to access but unable to fetch the details for a perticular URI

Eg:-

Let say, I am able to access employee portal, but when i am trying to filter with Employee id, designation details. It not passing. 

From the packet capture we observed that at the time of disconnection, client sends an “Encrypted Alert” packet following the FIN packet.

I would like to know at what scenario, a client sends an “Encrypted Alert” & FIN Packets

But we can able to access this website successfully without proxy, I checked from internet its working fine with no error.

Any lead, help me.

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