Backup Exec 2010 gives error message.

I need a solution

My Backup exec 2010 was working fine with Windows server 2008 standard.

When I upgraded the operating system to Windows server 2012, everything works fine as the program starts and backup jobs are working fine with no issue but every few minutes (almost 5 minutes, I am getting the following error message “Communications are down with the Backup Exec Services. Check to see if Backup Exec Services are running on “servername””.

Searching the internet, many people suggested to upgrade Backup Exec 2012 to Backup Exec 2012 R3 but I don’t know how to upgrade and from where to get the updated files.

Please advise how can I get R3 upgrade.

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