Confusion with SEPM 14.2 upgrade

I need a solution

Hello guys,


I’m trying to upgrade Symantec_Endpoint_Protection_Manager_14.2_RU1(3335) to Symantec_Endpoint_Protection_Manager_14.2.1_MP1(4814) but there is an error that I need to stop some SEPM process.

I’ve stopped all process and servicess that Administrator account can stop including Symantec Endpoint Protection Manager service but still have this error.

Please see screenshot.

I need your help.





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