I followed the instructions at the URL below, but I am not able to exclude emails sent only to users on my internal domain. This is on 15.5 with an endpoint running the Outlook client (Office 365 ProPlus). The test emails I sent to myself are detected, although I have the following listed under Policy List > Configure Policy > Detection tab > Exceptions:
- OVR_EXCEPTION_INTERNAL_EMAIL_RECIPIENT (Protocol): Protocol is Email/SMTP.
- OVR_EXCEPTION_INTERNAL_EMAIL_RECIPIENT (Recipient): Match COMPANY_RECIPIENT.
All recipients must match.
COMPANY_RECIPIENT is a Reusable Recipient Pattern with the company domain “company.com” listed under the URL Domains section.
I only have one policy group and one policy enabled.
Can you please let me know how to troubleshoot this further?