External Keyboard not working

I need a solution

Hello,

We have SEE 11.2.0 MP1 installed and we have problems with external keyboard during PGP Login. We have found this note: https://www.symantec.com/connect/forums/external-keyboard-not-working-during-pgp-login

After disable Fast Boot, if the laptop is shutdown, external keyboard not woking in the first boot however the next boots external keyboard works until the next shutdown.

Any ideas?

Thanks

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