I administer a fleet of virtual desktops that have the DLP Agent version 15.0.0100.01063 installed. We have noticed that on many the virtual desktops that have chrome installed a process brkrprcs64.exe is running. This appears to be the Symantec DLP Chrome extension. On the virtual desktops the process is consuming between 11 and 40% CPU in a single process or it may have multiple instances of brkrprcs64.exe running, having a combined CPU usage of approximately 60–>70%.
Just wondering if anyone has any advice on why this process is consuming so much CPU and is there a fix for it?
The virtual desktops are built on a VMware Horizon platform version 7.5.1
Virtual Desktop OS is Windows 8.1
DLP Agent version 15.0.0100.01063