Installing GSS 3.3 on new server

I need a solution

Hi All, 

Im trying to install GSS 3.3 on a new build server – ive put Serevr 2016 on and downloaded 3.3 using our serial number. When i try installing it and pointing it to the licence file i used when installing 3.2 on a previous server i get an error message 

“the licence file you specified is not a valid ghost solution suite licence

please select a valid licence for this product” 

Do I need to ask the supplier for a new licence file for the install? 

Thanks

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