My bank has recently installed new online banking software on their webpage, thinkbank.com. As a result, there is no longer a box in the upper-right corner for me to use to login to my online banking. I contacted my bank’s customer support line, and long story short, they are insistant that this is an issue with my anti-virus software, and I need to contact you to whitelist thinkbank.com domain so that I can log in to online banking. I currently have the following installed:
Symantec Endpoint Protection for Mac
Version 14.0.1 (14.0 RU1) buiild 3752 (14.0.3752.1000)
Is this something someone can assist me with?