New Installation – Cannot Access Web Interface

I do not need a solution (just sharing information)


We’re in the process of evaluating Encryption Management Server. I am attempting to get Encryption Management Server 3.4.1 installed in a VMware 5.5 enviornment. The main issue we are having is after the installation I am unable to access the web console at https://<ip>:9000. The only response I can get from the web server is on http://<ip> and it is a “Symantec Encryption Server Page Not Found”

The server is named ‘keys.<my domain>’ and I can reach it on the network. A port scan shows that it is listening on port 9000. 

I have followed the best practices at:…

Not really sure where to go from here. If anyone has any information on how to move forward, it would be greatly appreciated. 



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