I recently upgraded our BlueCoat MAA to Symantec CA v 18.104.22.168 on a CAS-S500-A1 appliance.
I try to create a base image selecting the option to “Download from Symantec”
I then select to install a “Windows 10 64-bit” and enter the license key on the next page.
I then get this summary:
Confirm the details before creating the base image on Content Analysis.
- Type: ISO downloaded from Symantec
- Name: Windows 10 64-Bit
- Product Key: [removed here]
The Image downloads and I do see it boots up (pictures in the status window)
But then it fails (14% complete) and I can see a picture where there is an error in a window with the title “Select the operating system you want to install” where there is a list box for “Operating system Architecture Date modified” and in the list there is a single line stating:
“No images are available”
After a while, this process fails and the only option I have is to “Remove Base”
Any idea on how to get a base image installed on the box?