SEP 14.2.4814.1101 failed to install on persistent (dedicated) VDI

I need a solution


Since the last issue with SHA2 certificates for Windows patching we are going for an upgrade to 14.2.4814.1101.

However we are facing issues with installation of SEP client 14.2.4814.1101 on Windows 7  persistent VDIs.

What has been tested until now:

– SCCM deployment for upgrade of an old 14x version that fails and leaves SEP services on disabled.

– Manual CleanWipe on one of the affected systems and manual installation of the client that fails with error from SIS_INST.log:

*DEBUG F SIS      HttpQueryInfo: 0  Error: 0
*ERROR F SIS      Unable to send install data – Error: 0x80004005 = Unbekannter Fehler 

Is anyone facing this situation or has an update from Symantec regarding this ?



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