Symantec Endpoint clients 12.x will not update virus definitions from SEPM 14.x

I need a solution

Dear All,

I have installed SEPM version 14.x

Client mainly: 14.X.

Some client : 12.X

But Symantec Endpoint clients 12.x will not update automatic virus definitions.

If i open symantec endpoint on client and choice live update–> Client will update virus definitions.

Please help me!

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