Symantec Reporter is not generating reports

I need a solution

Hi team,

I need help, pls

My Symantec Reporter is generating these lines of code in diagnostics.

4394:Jan  6 10:55:18 reporter WARN  com.bluecoat.clp.hm.HMConf- Finished setting operational data for license-validation-status
4396:Jan  6 10:55:18 reporter WARN  com.bluecoat.clp.hm.HMConf- Finished setting operational data for license-server-communication-status       
4437:Jan  6 10:55:24 reporter WARN  com.bluecoat.clp.license.ClpLicenseManager- Could not get base licensable component “” (Error code: -14207) 
4438:Jan  6 10:55:24 reporter WARN  com.bluecoat.clp.license.ClpLicenseManager- Base license component “Common Operating Environment Test” is not licensed

It is not bringing proxysg logs.

Does anyone know how to make Reporter regenerate the logs?

Can anybody help me?

Thanks

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