Knowledge Base

Citrix Provisioning Console Error: 0x00000057 – Invalid Parameter

There are two possible solutions: 1. Upgrade your existing VHD vDisks to the VHDX file format. - This can be ...
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/ Citrix

How to license Citrix Hypervisor versions 5.6 and higher

Upgrading Citrix Hypervisor 5.6-6.1 Free Citrix Hypervisor 6.2 Installation of license for Citrix Hypervisor 6.2 Retail Citrix Hypervisor Upgrading Citrix ...
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/ Citrix

Citrix Provisioning does not support VHD vDisks on 4Kn storage – Console Error: 0x00000057 – Invalid Parameter

There are two possible solutions: 1. Upgrade your existing VHD vDisks to the VHDX file format. - This can be ...
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/ Citrix

How to Manually Install and Configure Citrix Receiver for Pass-Through Authentication

Single Sign-on authentication can be configured on both new and upgraded setup. Configuring Single Sign-on on a new Citrix Receiver ...
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/ Citrix

Advisory: Sophos XG, UTM, Cyberoam and Central Email may be quarantining legitimate emails

Sophos is investigating reports from Sophos XG, UTM, and Central customers that legitimate email is being quarantined. Applies to the ...
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/ Sophos

Language Support for Citrix Products

Open a Case Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues.Open a Case ...
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/ Citrix

Linux XDPing Tool

This software application is provided to you "as is" with no representations, warranties or conditions of any kind. You may ...
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/ Citrix

Backend SSL Connection Fails on NetScaler due to missing extensions

NetScaler missing renegotiate extension in Client Hello for backend server. For example, when using Secure-LDAP which uses port 636 (TCPs) ...
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/ Citrix

Folder Structures – Best Practices at the Root Level Folder

Quick Jump (click one!)Who will be creating the structure?Who will need access?Personal FoldersAdvanced Folder SettingsLimitationsTips and Full Guide ​ Who ...
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/ Citrix

Advisory: Sophos UTM on AWS – Licensing issues after updating to 9.6 MR2 (Standalone/HA)

Customers may see an issue with their current license after updating to 9.6 MR2 on AWS (Standalone/HA). Sophos UTM 9.6 ...
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Resolved – Advisory: Reflexion – Issue with Zix encryption services causing delay with encrypted email

Sophos is currently investigating an issue with Zix encryption services. Some customers may experience delays with both outbound and inbound ...
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/ Sophos

Resolved – Advisory: Sophos Central – An AWS connection has reported an error

Customers may receive an email advising their AWS connection has reported an error: Sophos Central Event Details for Sophos Inc ...
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/ Sophos

Citrix Files for Mac Known Issues

Open and Edit has been tested and works with the following applications:Adobe Acrobat Reader DCAdobe IllustratorAdobe PhotoshopKeynoteNumbersMicrosoft Excel 2008, 2011, ...
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/ Citrix

ShareFile Office 365 Connector

Open a Case Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues.Open a Case ...
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/ Citrix

ShareFile Virtual Data Room

Article ContentsView-Only AccessWatermarkingWatermarked DownloadsDocument Viewer PrintingQuestion and AnswerData Room IndexClick TrailsAdvanced Analytics View Only Access The following file formats are ...
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/ Citrix

Support for Monitors Including 4K Resolution and Multi-Monitors

Information Citrix Virtual Apps and Desktops 7 (f.k.a. XenApp and XenDesktop) supports a variety of display configurations across different endpoint ...
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/ Citrix

How to Configure Single Sign-On (SSO) for ShareFile

ShareFile Single Sign-On (SSO) can be configured with a variety of IDPs and select SAML 2.0 or 3.0-based federation tools ...
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/ Citrix

How to Configure Device Certificate on Citrix Gateway for Authentication

To configure Device Certificate, complete the following steps: Install the Device Certificate Issuer’s Certificate Authority Certificate on the NetScaler Gateway ...
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/ Citrix

Error: “No servers available for disk” When Booting from vDisk

When configuring a vDisk for private mode, any device booting from that vDisk gets the "No servers available for disk" ...
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