[ADC] db queries through ADC are getting timed out after 180 seconds

The issue was caused due to the nature of db query being made by the client. In which query once made to the server, it takes time for server to gather and send its response.

Unfortunately, the application was not designed to send any keepalive packets. So for this complete duration, there is no packet exchange between client and the server.

Once this period of silence reached 180 seconds, netscaler will consider this session as idle and close the connection, as per the default idle time out settings.


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