CTX237023 – Citrix Files for Outlook User Guide
Microsoft recommends installing all add-ins via the Store link within your Outlook App. (The link to the Citrix Files add-in on the Microsoft AppSource is https://appsource.microsoft.com/en-us/product/office/WA104380913)
Trouble accessing the app after installation?
If you are having difficulty locating your application after installation, or something is not functioning properly, click here to view Microsoft’s troubleshooting steps for add-ins like this one.