How do I attach a file with Citrix Files for Outlook?

Attach Files

The Attach Files button allows you to attach files from both your PC and files stored with Citrix. Use the file browser to select the file(s) you want to share.


When you attach a file to an email, Citrix for Outlook will place a banner in the email that lists the file(s) and availability (if applicable).

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From PC

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From PC – attach files stored on your computer to your email message. When you select this option, you will be able to select the files that you wish to attach to this email. Files uploaded from your computer using this method will be uploaded to the File Box on Citrix. If you would like to use different options for this specific email, select Use Custom Settings. After attaching the desired files and composing the email, click Send to send the email. The plugin will upload the files and convert the temporary link to a functioning link in the Outbox. Then Outlook will send the email containing the link to the indicated recipient.

Emails sent using this option will stay in your Outbox longer than normal after you click send because the files must first be uploaded to Citrix.The amount of time this takes will depend on the speed of your Internet connection and the size of the attachments. Please do not close Microsoft Outlook until your upload is complete. Citrix recommends that you do not upload extremely large files (more than 500 MB) through the plugin. You will have better, more reliable results logging into and using the web application for large file uploads. You can then attach these large files using the From Citrix option detailed below.

From Citrix

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From Citrix – attach files stored in Citrix. Check the boxes to select the files and folders you want to attach to your email. Once you have selected the file and clicked OK, the file will be inserted into the body of your email as a temporary link. If you would like to use different options for this specific email, select Use Custom Settings. After attaching the desired files and composing the email, click Send to send the email. The plugin will convert the temporary link to a functioning link and Outlook will send the email containing the link to the indicated recipient.

From Citrix uses less bandwidth and storage as you are not uploading new data to your account.

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