Latest ShareFile Password Reset Requirements and Policy

ShareFile Password Requirements

By default, a ShareFile password must contain:

  • A minimum of 8 characters
  • 1 upper case letter
  • 1 lower case letter
  • 1 number
  • No more than 50 characters
  • Citrix issued a new password history requirement that you cannot reuse the previous 25 passwords on your account.

Note:- These requirements cannot be modified.

Additional Password Requirements

The Administrator user of your ShareFile account may change the password requirements for the ShareFile account at their own discretion. To do so, navigate to the Admin section of your ShareFile account and click Password Policy in the sidebar. Any changes made will go into effect the next time a user changes his or her password. When a password’s expiration time is met, users will be prompted to change their password the next time they log in to ShareFile.


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