By default, a ShareFile password must contain:
- A minimum of 8 characters
- 1 upper case letter
- 1 lower case letter
- 1 number
- No more than 50 characters
These default requirements cannot be lowered or removed.
There is an additional password history requirement preventing use of the previous 25 passwords on your account. This requirement can be modified as needed, but cannot be removed entirely.
The Administrator user of your ShareFile account may change the password requirements for the ShareFile account at their own discretion. To do so, navigate to the Admin section of your ShareFile account and click Password Policy in the sidebar. Any changes made will go into effect the next time a user changes his or her password. When a password’s expiration time is met, users will be prompted to change their password the next time they log in to ShareFile.