My Citrix Files for Outlook isn't working with my other add-ons or antivirus

Incompatible Add-Ins or Services

Citrix Files for Outlook is not supported with any 3rd party service or add-in and cannot be guaranteed to function properly when used in conjunction with other add-ins. This includes meta-data scrubbers, SmartVault, iTunes, Grammarly and other add-ins. While frequently encountered add-ins may be specifically mentioned in this article, this article should not be treated as a final list of incompatible add-ins.

Some antivirus programs will not allow Citrix Files for Outlook to be installed. See the Solution section for more information.

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