Notice of Status Change Announcement for Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500, 18500, 20500, 17550, 19550, 20550, 21550 and Citrix NetScaler AppFirewall MPX 10500 Appliances

Citrix Systems, Inc. announces the future End-of-Sale (EOS) for the Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500, 18500, 20500, 17550, 19550 20550, 21550 and NetScaler AppFirewall MPX 10500 appliances. The last date to purchase a new NetScaler MPX/SDX 11500, 13500, 14500, 16500, 18500, 20500, 17550, 19550, 20550, 21550 and NetScaler AppFirewall MPX 10500 is January 1, 2015. Customers with active service contracts will continue to receive support from Citrix Technical Support until January 1, 2020 adherent to the Citrix NetScaler EOL Policy and pursuant to the terms and conditions of the support contract.

The tables below explain the Citrix NetScaler life cycle management milestones as well as important information regarding dates and support options during this period. The dates and milestones provided are in accordance with the policies of the Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500,18500, 20500, 17550, 19550 20550, 21550 and NetScaler AppFirewall MPX 10500 appliances at the time of the product’s release.

Table 1. End-of-Life Milestones and Dates for the Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500, 18500, 20500, 17550, 19550 20550, 21550 and NetScaler AppFirewall MPX 10500 appliances



Milestone


Definition


Date
Notice of Change (NSC)
The NSC date is the date on which Citrix announces the intent to initiate the lifecycle management process for a given hardware/software offering.

July 1,

2014
End of Sale (EOS)
The date on which the product is no longer available for purchase.

January 1, 2015
End of Life date (EOL)
The EOL milestone signals the point at which support is no longer available for the specified hardware platform. At this time, product information will be limited to the historical material available on MyCitrix.com or other online resources and is subject to removal at a future date.

January 1, 2020

Products Affected

The product numbers affected by this announcement and their replacements are listed in Table 2 (below). The hardware versions listed in the Product Replacement / Alternatives column represent the migration path for this discontinued hardware product family.

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