Session Recording Agent Install Fails with “Error 1920, Service 'Citrix Session Recording Agent' (CitrixSmAudAgent) failed to start. Verify that you have sufficient privileges to start services.”

When attempting to install the session recording agent, the installation fails with the following message:

Installer Information

Error 1920. Service ‘Citrix Session Recording Agent’ (CitrixSmAudAgent) failed to start. Verify that you have sufficient privileges to start services.

System Event Log shows that Session Recording Agent service failed to start because SessionRecordingDriver service is not installed.

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