The following error occurred during an authentication attempt for user:domain.comabc with realm:

At the Storefront server open a command line and run the following command:

>set u

There would be two fields called USERDOMAIN and USERDNSDOMAIN

And these will be like this:

USERDNSDOMAIN=DOMAIN.COM

USERDOMAIN=DOMAIN

Open Netscaler Gateway Virtual server session profile.

Go to Published applications tab and look for SSODomain field

As per the error it would be domain.com

We need to change it to domain, and save the configuration on Netscaler.

Also confirm that Storefront has either “Any” domain selected or has “domain.com” and “domain” added as trusted domain.

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