User Prompted for Additional Credentials on Workspace URLs When Using Federated Authentication Providers


Users may be prompted for additional authentication when navigating to Citrix Workspace URLS if Workspace is configured to use a federated identity provider.


Users may be prompted for Azure AD credentials when Using AAD for Authentication to Citrix Workspace, even if the user has a valid Microsoft authentication token.


  • Authenticate to an existing O365 or Azure AD provisioned resource
  • Browser retains the Microsoft authentication token for the session
  • Navigate to Citrix Workspace URL (configured to use AAD as the Workspace IdP)
  • Previous authentication token is NOT accepted by Workspace
  • User is prompted again prompted to provide Azure AD credentials to login to Workspace


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