Virtual Apps and Desktop : Studio fails to load with error- “re-enter controller address” when any of the studio admin/s from different domain are unreachable

Studio fails to load with error- “re-enter controller address” when any of the studio admin/s from different domain are unreachable.

In CDF traces we see following errors:-

The trust relationship between the primary domain and the trusted domain failed.

TranslateToNTAccounts someFailed

CheckGlobalAccess failed


Workaround :-

We can fix the issue by deleting the unreachable Admin SID from DAS.Administrators table inside the site database (Take a backup before making changes inside the database) and you would be able to launch the studio again.

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