Windows 10 Compatibility with Citrix Virtual Desktops (XenDesktop)

With the release of the Windows 10 Operating System, Microsoft introduced a new way to build, deploy, and service Windows: Windows as a service. New features are packaged into Feature Updates (major versions like 1703, 1709, 1803, etc.). Bug fixes and security fixes are packaged into Quality Updates. These updates that can be deployed using existing management tools like SCCM. To align with the new method of delivering feature and quality updates in Windows 10, Microsoft introduced the concept of servicing branches.

Microsoft announced that Windows 10 new feature update releases will come out twice a year (around March and September) in a Semi-Annual servicing channel, aligning with the way Office 365 ProPlus is serviced. 1703 (Creators) and 1709 (Fall Creators) are the first examples of this. The Windows 10 servicing and support information is available on Microsoft’s Whats new in Windows 10 deployment page. The servicing timeline for available Windows 10 versions is available on Microsoft’s Windows Lifecycle Fact Sheet.

There are 3 types of servicing channels available with Windows 10:

Windows Insider Program

This program provides Preview Builds that registered entities can get access to validate new features as well as compatibility with existing apps and infrastructure prior to the new features being released in a Semi-Annual Channel.

Semi-Annual Channel

This channel delivers the new twice-per-year feature update releases. Organizations can choose when to deploy updates from the Semi-Annual Channel.

Long-Term Servicing Channel

LTSC releases (formerly known as LTSB) are intended for specialized systems that often require a longer servicing option because of their purpose. The LTSC servicing model prevents Windows 10 Enterprise LTSC devices from receiving the usual feature updates and provides only quality updates to ensure that device security stays up to date.

For additional details on Windows as a service, please refer to:

https://docs.microsoft.com/en-us/windows/deployment/update/waas-overview

Note:

  • Installing Citrix software versions released prior to the Semi-Annual Channel version is not recommended. Customers who choose to do so will need to validate that any issue generating a Support call isn’t already addressed with a newer Citrix software version if available, and might be required to upgrade to a newer Citrix software version.
  • Once a Windows 10 version reaches End of Service that version is no longer serviced or supported by Microsoft. Citrix does not support running its software on an operating system that is not supported by its manufacturer. Please refer to Microsoft’s Windows Lifecycle Fact Sheet for Windows 10 End of Service information.

See the table below for supported versions:

Version OS Builds (Or higher) Servicing Options Citrix Support Citrix Version
20H1 18894 Insider Preview Not Supported (2) 1906 or newer

7.15 LTSR CU4 or newer
19H2 18362.10005 Insider Preview (Slow Ring) Not Supported 1906 or newer

7.15 LTSR CU4 or newer
1903 18362.116 SAC Supported 1903 or newer

7.15 LTSR CU4 or newer
2019 LTSC 17763.107 LTSC Supported 1808 or newer

7.15 LTSR CU3 or newer
1809 17763.107 SAC Supported 1808 or newer

7.15 LTSR CU3 or newer
1803 17134.1 SAC Supported 7.18 or newer

7.15 LTSR CU2 or newer
1709 16299.201 SAC Supported (1) 7.17 or newer

7.15 LTSR CU2 or newer
1703 15063.483 SAC Supported 7.14.1 or newer

7.15 LTSR CU1 or newer
1607 14393.447 CBB Supported (4) 7.14.1 or newer

7.15 LTSR CU1 or newer
2016 LTSB 14393.447 LTSB Supported 7.15 LTSR CU1 or newer
1511 10586.164 CBB Not Supported (3) Not Supported (3)
2015 LTSB 10240.17488 LTSB Supported 7.15 LTSR CU1 or newer
  1. Windows 10 v1709 supported after applying November 2017 or later Microsoft KBs. See Issue #1 and #2 on CTX229052.
  2. If testing an Insider Preview build it is recommended to use the latest available Current Release or Long Term Service Release version of Citrix VDA or Receiver.
  3. Windows 10 v1511 reached End of Service April 2018. Please refer to Microsoft’s Windows Lifecycle Fact Sheet for details on End of Service.
  4. Windows 10 v1607 Enterprise and Education editions are serviced and supported until April 09, 2019. Earlier editions reached End of Service April 2018 and are no longer serviced or supported. Please refer to Microsoft’s Windows Lifecycle Fact Sheet for details on End of Service.

Windows 10 Known Issues Articles

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