XDDS:6D813B19 – “An error has occurred with the Citrix License Server. Check the license server to make sure it is running, then try again.” on the Search node in Citrix Studio.

The error message “An error has occurred with the Citrix License Server. Check the license server to make sure it is running, then try again.” might be displayed on the Search node in Citrix Studio when user opens or refreshes the node.

Error details:



Error Id: XDDS:6D813B19

Exception:

Citrix.Console.Common.CitrixAggregateException One or more parallel operations failed

at Citrix.Console.Common.CitrixParallel.InternalForEach[TIn](IEnumerable`1 items, Action`1 operation, Int32 maxSimultaneous)

at Citrix.Console.PowerShellSdk.SiteInformationService.SiteInformationService.Refresh()

at Citrix.Console.Desktops.UI.Mmc.Tabs.VdiMachineTabViewModel.<AddRefreshHandlers>b__4_0(Object s, EventArgs e)

at Citrix.Console.CommonControls.Mmc.SearchNodeTabViewModel`1.<>c__DisplayClass54_0.<PerformSearchInternal>b__0()

at Citrix.Console.CommonControls.ViewModelBase.<>c__DisplayClass90_0.<RunBackgroundTask>b__0(Object s, DoWorkEventArgs e)


Inner Exception:

Citrix.Console.Models.Exceptions.ScriptException An error has occurred with the Citrix License Server. Check the license server to make sure it is running, then try again.

at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.CreateException[T](ICommonLog logger, ExecutionResults`1 results, ICmdletExecutionHost host)

at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.Execute[T](ISdkCmdlet`1 sdkCmd, ICmdletExecutionHost host, Boolean allowFailover)

at Citrix.Console.PowerShellSdk.LicensingService.Scripts.GetCertificateScript.RunScript()

at Citrix.Console.PowerShellInteraction.PowerShellScript`1.Run()

at Citrix.Console.PowerShellSdk.SiteInformationService.SiteInformationService.GetLicenseAlert()

at Citrix.Console.PowerShellSdk.SiteInformationService.SiteInformationService.<>c__DisplayClass33_0.<Refresh>b__7()

at Citrix.Console.Common.CitrixParallel.<>c__DisplayClass4_1`1.<InternalForEach>b__0(Object arg)

DesktopStudio_ErrorId : UnknownError

Sdk Error Message : UnknownError

Sdk Error ID : Citrix.PowerShell.LicensingAdminStatus.UnknownError,Citrix.Licensing.Admin.SDK.Commands.GetLicCertificateCommand

ErrorCategory : NotSpecified

DesktopStudio_PowerShellHistory : Get the certificate for the Licensing Service

Date Time

Get-LicCertificate -AdminAddress “https://LICENSE_SERVER_ADDRESS:PORT_NUMBER/”

Get-LicCertificate : UnknownError

+ CategoryInfo : InvalidOperation: (Get-LicCertificate:String) [Get-LicCertificate]、InvalidOperationException

+ FullyQualifiedErrorId : Citrix.PowerShell.LicensingAdminStatus.UnknownError,Citrix.Licensing.Admin.SDK.Commands.GetLicCertificateCommand

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