An error occurred when user %1 tried to save the language setting in Microsoft Outlook Web Access. This can happen if the mailbox was created by using the Active Directory Users and Computers snap-in instead of the Exchange Management Console or the Exchange Management Shell, or if the version number of the user’s mailbox object does not match the mailbox version that is configured on the Exchange Server 2003 computer or on the computer that is running the Microsoft Exchange Mailbox server role. To correct this error, run the command Set-Mailbox -Identity -ApplyMandatoryProperties. Additional information: %2.

Details
Product: Exchange
Event ID: 61
Source: MSExchange OWA
Version: 8.0
Symbolic Name: MailboxServerVersionConfiguration
Message: An error occurred when user %1 tried to save the language setting in Microsoft Outlook Web Access. This can happen if the mailbox was created by using the Active Directory Users and Computers snap-in instead of the Exchange Management Console or the Exchange Management Shell, or if the version number of the user’s mailbox object does not match the mailbox version that is configured on the Exchange Server 2003 computer or on the computer that is running the Microsoft Exchange Mailbox server role. To correct this error, run the command Set-Mailbox -Identity <Mailbox Identity> -ApplyMandatoryProperties. Additional information: %2.
   
Explanation

This Error event indicates that the user referenced in the event description did not save his or her primary language setting for Microsoft® Office Outlook® Web Access. The setting determines the language the program will use for all items and also the date and time settings displayed in Outlook Web Access for the user. This event may occur if one or more of the following conditions are true:

  • The mailbox was created by using the Active Directory® Users and Computers snap-in instead of the Exchange Management Console or Exchange Management Shell.

  • The msExchVersion value that is stored in Active Directory for a user does not match to the msExchVersion value that is stored on the server where the user’s mailbox is located.

    Note   Microsoft Exchange Server 2007 mailboxes should not be created through the Exchange Server 2003 extensions to the Active Directory Users and Computers console because this is not supported. If you create an Exchange 2007 mailbox with this tool, it will be identified as a legacy mailbox, even though it resides on an Exchange 2007 server. Use the Set-Mailbox cmdlet with the ApplyMandatoryProperties parameter to modify the mandatory properties of a mailbox in this state to correct the problem and remove the legacyMailbox tag from the mailbox.

   
User Action

To resolve this error, modify the mandatory properties of the user mailbox specified in the event description. You do this by running the Set-Mailbox cmdlet with the ApplyMandatoryProperties switch. For example, in the Exchange Command Shell, run Set-Mailbox -Identity <UserAlias> -ApplyMandatoryProperties. For more information about the Set-Mailbox cmdlet, see Set-Mailbox.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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