An error occurred while starting the Microsoft Exchange name Service: the call to name failed with error error code.

Details
Product: Exchange
Event ID: 1040
Source: POP3SVC
Version: 6.5.0000.0
Message: An error occurred while starting the Microsoft Exchange name Service: the call to name failed with error error code.
   
Explanation
This error indicates a problem starting the POP3 Service due to a variety of reasons. The Error Code in the event may provide information as to the cause. Use the ERROR.EXE tool on the Exchange CD to get details on the error codes.

  • The System Attendant Service may not have started. The POP3 Service is

    dependent on the Information Store Service, which depends on the System

    Attendant.

  • Microsoft Site Server is also installed on the Exchange server.
  • If this occurs during a reinstall attempt, the account being used to

    install may not have adequate permissions.

  • The IIS Metabase may be corrupted.
   
User Action
  • Ensure that the System Attendant and Information Store Services are

    started.

  • Uninstall Microsoft Site Server or disable it.
  • Check that the account being used to reinstall has adequate permissions.
  • Use METAEDIT to check the IIS Metabase. You can search the Microsoft

    Knowledge Base for the term METAEDIT to get articles that describe the Metaedit

    tool.

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