An MTA database server error was encountered while getting the length of a queue. Called from . Procedure . Database error code: . Queue: . [ ] (14)

Details
Product: Exchange
Event ID: 2193
Source: MSExchangeMTA
Version: 6.5.6940.0
Component: Microsoft Exchange Message Transfer Agent
Message: An MTA database server error was encountered while getting the length of a queue. Called from <directory name>. Procedure <name>. Database error code: <error code>. Queue: <name>. [<value> <value> <value> <value>] (14)
   
Explanation

The message transfer agent (MTA) encountered an internal processing error while processing a message or report object. This indicates a logic error or database integrity failure. The Microsoft Exchange Server disk may be full or a disk error may have occurred. The message transfer agent (MTA) service will stop if the disk is full. The MTA DAT files may be corrupt.

   
User Action

If the Microsoft Exchange Server disk is full, delete any unnecessary files. If you suspect a disk error, run Chkdsk. Verify that the \Exchsrvr\Mtadata directory exists. Stop and restart the MTA service.

If the error persists, run the Mtacheck.exe utility. Stop the MTA service, open a command prompt, and type Mtacheck/v /f c:\mta.txt. If Mtacheck removes objects from a database queue, it places each damaged object in a Db*.dat file in \Exchsrvr\Mtadata\Mtacheck.out.

Contact Microsoft Product Support Services for assistance.

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