%1: An operation has encountered a fatal error. The database may be corrupted. The Microsoft Exchange Transport service is shutting down. Manual database recovery or repair may be required. Exception details: %2

Details
Product: Exchange
Event ID: 17003
Source: MSExchangeTransport
Version: 8.0
Symbolic Name: JetFatalCorruptionError
Message: %1: An operation has encountered a fatal error. The database may be corrupted. The Microsoft Exchange Transport service is shutting down. Manual database recovery or repair may be required. Exception details: %2
   
Explanation

This Error event indicates that specified Extensible Storage Engine (ESE) database is corrupted and is preventing the Microsoft Exchange Transport service from starting.

The ESE databases that may exist on a Hub Transport server or Edge Transport server are the message queue database or the Content Filtering database.

By default, the message queue database and the transaction logs are located at C:\Program Files\Microsoft\Exchange Server\TransportRoles\data\Queue. The location of the message queue database is controlled by the QueueDatabasePath parameter in the EdgeTransport.exe.config application configuration file. The location of the message queue transaction logs is controlled by the QueueDatabaseLoggingPath parameter in the EdgeTransport.exe.config application configuration file.

   
User Action

To resolve this error, do one of the following:

  • Delete the specified database and the corresponding transaction logs. A new copy of the database and the transaction logs is created automatically. Use this option if you don’t care about the contents of the specified database.

  • Try to repair the database. After the database is repaired, you can try to restart the Microsoft Exchange Transport service

For more information, see the following Microsoft Exchange Server 2007 Help topics:

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