An unexpected failure occurred while trying to scan the message with ID %1. This message has not been assigned a spam confidence level (SCL) value. Details: %2

Details
Product: Exchange
Event ID: 315
Source: MSExchange Antispam
Version: 8.0
Symbolic Name: UnexpectedFailureScanningMessage
Message: An unexpected failure occurred while trying to scan the message with ID %1. This message has not been assigned a spam confidence level (SCL) value. Details: %2
   
Explanation

This Error event indicates that Content Filter agent could not process the message specified in the event description because of an unexpected failure. The failure is specified in the event description. The Content Filter agent could not assign this message a spam confidence level (SCL). This event should not be ignored.

For information about the Content Filter agent and SCL, see Content Filtering.

   
User Action

To resolve this error, follow one or more of these steps:

  • Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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