%1 (%2) %3 Ending the backup of the file %4.

Product: Exchange
Event ID: 221
Source: ESE
Version: 6.5.7596.0
Message: %1 (%2) %3 Ending the backup of the file %4.

This event is one of a series of events that occurs when an online backup of a Microsoft® Exchange Server database cannot successfully be completed. Information in the event message indicates the file name of the Exchange Server database file that Exchange was unable to back up.

This issue may occur if the following conditions are true:

  • A third-party e-mail disclaimer program is installed on the server.

  • The e-mail disclaimer program is preventing the backup operation from completing successfully.

For more information about the other events that occur with ESE event 221, see Microsoft Knowledge Base article 840013, You cannot back up the information store in Exchange 2000 Server and event ID error messages are logged.

User Action

To resolve this issue, remove the third-party program from the server or turn off the e-mail disclaimer component of the program. For more information about how to do this, see the documentation that is included with the program or contact the vendor.

For information about how to contact your software vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


Leave a Reply