Failed to read the current Microsoft Anti-spam Update service mode. Therefore, any recent change in the mode may not have taken effect. To solve the problem, try restarting the Microsoft Exchange Transport service. Details: %1

Details
Product: Exchange
Event ID: 316
Source: MSExchange Antispam
Version: 8.0
Symbolic Name: FailedToReadAntispamUpdateMode
Message: Failed to read the current Microsoft Anti-spam Update service mode. Therefore, any recent change in the mode may not have taken effect. To solve the problem, try restarting the Microsoft Exchange Transport service. Details: %1
   
Explanation

This Error event indicates that the current Anti-spam Update service mode could not be updated. This error may occur after you try to change the mode from Standard to Premium or vice versa. The exception in the event description provides details about this failure.

   
User Action

To resolve this error, follow one or more of these steps:

  • Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Restart the Microsoft Exchange Transport service.

  • Run the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. Use the Toolbox node of the Exchange Management Console to run these tools now.

  • Contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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