Failed to retrieve the Active Directory system configuration session.Exception message:”%1″.

Details
Product: Exchange
Event ID: 54
Source: MSExchange OWA
Version: 8.0
Symbolic Name: ADSystemConfigurationSession
Message: Failed to retrieve the Active Directory system configuration session.Exception message:”%1″.
   
Explanation

This Error event indicates that an exception occurred while the Active Directory System Configuration Session was being retrieved. The Active Directory directory service may be unavailable or corrupted.

   
User Action

To resolve this error, do one or more of the following:

  • Monitor the event logs to see whether the error resolves itself. If it does not resolve itself, check Active Directory for possible problems.

  • If you have difficulty resolving the issue, contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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