OALGen encountered error %1 while initializing the offline address list generation process. No offline address lists have been generated. Please check the event log for more information. %2

Details
Product: Exchange
Event ID: 9334
Source: MSExchangeAdmin
Version: 6.5.7596.0
Message: OALGen encountered error %1 while initializing the offline address list generation process. No offline address lists have been generated. Please check the event log for more information. %2
   
Explanation

This Error event indicates that OALGen experienced a specific error when initializing the offline address list generation process. Your clients will not be able to download offline address lists until you resolve this problem. This Error event can occur after you install Microsoft® Exchange Server 2003 Service Pack 1 (SP1).

An event that relates to MSExchangeSA event 9334 is MSExchangeSA event 9330. MSExchange SA event 9330 indicates that OALGen cannot connect to Active Directory®. OALGen must be able to connect to Active Directory to generate offline address lists.

   
User Action

For information about how to resolve MSExchangeSA event 9334 and MSExchangeSA event 9330, see Microsoft Knowledge Base article 905802, Event IDs 9334, 9330, and 9175 are logged when you try to generate an offline address book after you install Exchange Server 2003 Service Pack 1.

For information about troubleshooting offline address book issues, see the TechNet Support WebCast, How to troubleshoot Offline Address Book issues in Microsoft Exchange Server.

You can use the Offline Address Book Integrity (OABInteg) tool to troubleshoot offline address list problems. For information about how to use the OABInteg tool, see Microsoft Knowledge Base article 907792, Description of the Offline Address Book Integrity (OABInteg) tool.

For best practices for administering offline address lists, see Offline Address Book Best Practices Guide.

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